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Manager, Account Management

Mastercard

Manager, Account Management

Mastercard

Seoul, South Korea

·

On-site

·

Full-time

·

1mo ago

Benefits & Perks

Team events and activities

Competitive salary and equity package

Comprehensive health, dental, and vision insurance

Parental leave

Equity

Healthcare

Parental Leave

Required Skills

JavaScript

Python

PostgreSQL

About Us

At Mastercard, we're powering economies and empowering people, building ​ a sustainable economy where everyone prospers.

Size: 10000+ employees
Industry: Consulting, Financial Services, Technology, Fintech

View Company Profile

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Account Management

JOB DESCRIPTION:

POSITION:   Account Manager

REPORTS TO: Senior Account Manager

LOCATION: Korea

Descriptions

Enhances relationship with customers by delivering services that focus on share and revenue growth. Partners with customers to achieve specific business goals that jointly drive volume, share, and revenue growth. Focuses on the delivery of customized payment solutions and comprehensive consulting support, while leveraging Master Card's strong brand, technology, operations and risk platforms to deliver bottom line results to customers.

Major Accountabilities

  • Accountable for strategic sales management, relationship management, project planning, program retention, and portfolio growth.
  • Help drive the sales and implementation process to analyze and introduce new business opportunities to members that will lead to increased volume, volume share and mail share for Master Card.
  • Develop relationships with customers at senior and middle levels and develop value propositions to customers to increase Master Card's business with customers.
  • Need to coordinate and integrate Master Card's involvement in all marketing-related and acquired based activities with customers and provide consultative support relative to specific Master Card products/services, trends and the card industry.
  • Deep understanding of customer needs and pro-actively addressing these needs.
  • Managing all Master Card interaction with the customer.
  • Demonstrate measurable improvement.
  • Provide required inputs to senior segment management for segment planning and resourcing.
  • Achieving revenue and profitability targets for the customer relationship.
  • Coordinate and lead the efforts in consulting services to clients in conjunction with Advisors.

Skills:

  • Minimum 10 years customer sales and consultative experience in Financial industry
  • Knowledge on payment industry, preferably working experience in payment industry
  • Customer management and interaction skills
  • Presentation and proposal skills
  • Ability to identify and capture opportunities for increasing Master Card revenue and profitability
  • Analytical thinking
  • Consultative sales experience
  • Conflict resolution
  • Problem resolution
  • Project management
  • Technical skill
  • Negotiation ability
  • English and Korean language fluency
  • University degree in business, and preferably with MBA

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Email Address

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Client-provided location(s): Seoul, South Korea

Job ID: Mastercard-22331_R-253408

Employment Type: OTHER

Posted: 2025-07-17T04:06:52
Apply on company site

Perks and Benefits

Health and Wellness

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • FSA
  • FSA With Employer Contribution
  • HSA
  • HSA With Employer Contribution
  • Fitness Subsidies
  • On-Site Gym
  • Pet Insurance
  • Mental Health Benefits
  • Virtual Fitness Classes
  • Health Reimbursement Account

Parental Benefits

  • Birth Parent or Maternity Leave
  • Non-Birth Parent or Paternity Leave
  • Fertility Benefits
  • Adoption Assistance Program
  • Family Support Resources
  • On-site/Nearby Childcare
  • Adoption Leave

Work Flexibility

  • Flexible Work Hours
  • Remote Work Opportunities
  • Hybrid Work Opportunities

Office Life and Perks

  • Commuter Benefits Program
  • Casual Dress
  • Happy Hours
  • Snacks
  • Company Outings
  • On-Site Cafeteria
  • Holiday Events
  • Some Meals Provided

Vacation and Time Off

  • Paid Vacation
  • Paid Holidays
  • Personal/Sick Days
  • Leave of Absence
  • Volunteer Time Off

Financial and Retirement

  • 401(K) With Company Matching
  • Performance Bonus
  • Relocation Assistance
  • Financial Counseling
  • Stock Purchase Program
  • 401(K)
  • Company Equity

Professional Development

  • Tuition Reimbursement
  • Promote From Within
  • Mentor Program
  • Access to Online Courses
  • Lunch and Learns
  • Internship Program
  • Work Visa Sponsorship
  • Leadership Training Program
  • Associate or Rotational Training Program
  • Shadowing Opportunities

Diversity and Inclusion

Employee Resource Groups (ERG)

Apply on company site

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About Mastercard

Mastercard

A financial network that processes payments between banks and cardholders

10,001+

Employees

Purchase

Headquarters

$360B

Valuation

Reviews

4.1

15 reviews

Work Life Balance

4.0

Compensation

3.5

Culture

3.5

Career

3.0

Management

3.0

65%

Recommend to a Friend

Pros

Good work-life balance reputation

Competitive compensation packages

Strong benefits and perks

Cons

Recent layoffs and job insecurity

Limited negotiation flexibility on salary

No RSUs for some positions

Salary Ranges

32 data points

Junior/L3

Junior/L3 · Analyst, Sales

1 reports

$87,094

total / year

Base

$75,733

Stock

-

Bonus

-

$87,094

$87,094

Interview Experience

7 interviews

Difficulty

3.3

/ 5

Duration

14-28 weeks

Offer Rate

29%

Experience

Positive 0%

Neutral 86%

Negative 14%

Interview Process

1

Application Review

2

Recruiter Screen

3

Technical Interview

4

Behavioral Interview

5

Final Round/Super Day

6

Offer Decision

Common Questions

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

System Design

Past Experience