About Us

At Mastercard, we're powering economies and empowering people, building ​ a sustainable economy where everyone prospers.

Size: 10000+ employees
Industry: Consulting, Financial Services, Technology, Fintech

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Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

• Director, Agentic Commerce
• NAM Digital Payments

About the Team:

The North America Digital Payments team brings ecosystem partners together to deliver consumers greater security, choice, and peace of mind through the best payment products in the market. We are a passionate team of experts driving innovation at scale.

The Opportunity:

We are seeking a Director, Agentic Commerce Product Management, to lead the rollout of Mastercard's Agentic Commerce Solutions in North America. This leader will influence every stage of the product lifecycle-from ideation and design through full-scale commercialization. Success in this role means creating compelling consumer payment experiences while driving adoption of Mastercard's products and services with issuers, merchants, agents, and ecosystem partners.

The ideal candidate is an innovative product leader with deep payments expertise, fluency in AI and agentic commerce, and a proven track record of bringing digital payment products to market at scale.

Responsibilities:

• Define and shape the future of agentic commerce while strengthening Mastercard's leadership position.
• Lead end-to-end product management, with a strong focus on commercialization.
• Serve as the Voice of the Customer, ensuring market insights inform product design, prioritization, and roadmaps.
• Partner with Global Product teams to enhance Mastercard's agentic commerce capabilities.
• Develop clear issuer-facing value propositions and narratives, supported by sales enablement materials.
• Track and analyze industry trends to identify opportunities for Mastercard to expand its reach and create more value for our customers.
• Conduct market landscape analysis to uncover and prioritize new customer segments (e.g., agents, merchants, PSPs).
• Collaborate across the organization to define and execute Mastercard's Agentic Commerce product roadmaps.

Email Address

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• About You• Deep knowledge of AI, agentic commerce, and the consumer payments ecosystem, with a strong understanding of payment tokenization, authentication, and digital wallets.
• Strong product management expertise with a proven ability to execute highly complex initiatives involving multiple stakeholders.
• A blend of analytical and strategic thinking, paired with strong emotional intelligence.
• Skilled communicator, comfortable engaging with executive leadership and external partners, with the ability to lead strategic conversations across all levels.
• Effective collaborator who can influence product development priorities and foster trust across cross-functional teams.
• Operates with urgency, resilience, and ownership-driving problems to resolution.

Location: Toronto, CAMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility:

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Client-provided location(s): Toronto, Canada

Job ID: Mastercard-22331_R-260054

Employment Type: OTHER

Posted: 2025-09-09T19:23:21
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Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• FSA
• FSA With Employer Contribution
• HSA
• HSA With Employer Contribution
• Fitness Subsidies
• On-Site Gym
• Pet Insurance
• Mental Health Benefits
• Virtual Fitness Classes
• Health Reimbursement Account

Parental Benefits

• Birth Parent or Maternity Leave
• Non-Birth Parent or Paternity Leave
• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources
• On-site/Nearby Childcare
• Adoption Leave

Work Flexibility

• Flexible Work Hours
• Remote Work Opportunities
• Hybrid Work Opportunities

Office Life and Perks

• Commuter Benefits Program
• Casual Dress
• Happy Hours
• Snacks
• Company Outings
• On-Site Cafeteria
• Holiday Events
• Some Meals Provided

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence
• Volunteer Time Off

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Relocation Assistance
• Financial Counseling
• Stock Purchase Program
• 401(K)
• Company Equity

Professional Development

• Tuition Reimbursement
• Promote From Within
• Mentor Program
• Access to Online Courses
• Lunch and Learns
• Internship Program
• Work Visa Sponsorship
• Leadership Training Program
• Associate or Rotational Training Program
• Shadowing Opportunities

Diversity and Inclusion

Employee Resource Groups (ERG)

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