About Us

At Mastercard, we're powering economies and empowering people, building ​ a sustainable economy where everyone prospers.

Size: 10000+ employees
Industry: Consulting, Financial Services, Technology, Fintech

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Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior People Specialist:

Role Overview:

The People & Capability Specialist will support the execution of key people priorities across Canada and the U.S., with a strong emphasis on HR program management (performance, talent, engagement surveys), Employee Relations, HR processes (Global mobility, Recruiting, workforce metrics and reporting). This role partners closely with People Business Partners, Centers of Expertise, and business leaders to ensure HR programs are implemented effectively and in alignment with provincial regulations.

Key Responsibilities:

• Support the delivery of HR initiatives and programs in Canada and the US

• Analyze workforce data to generate insights that support compliance and strategic decision-making.

• Contribute to position management and headcount tracking

• Provide guidance on the use of HR systems (e.g., Workday)

• Collaborate with Centres of Excellence, Employees and leaders on general HR questions and concerns

• Manages timely delivery of day-to-day People & Capability activities by working with key stakeholders across the business

• Supports the communications and roll-out of People & Capability initiatives aimed at enhancing the employee experience

• Drills down on data analysis to generate actionable insights for People Business Partners and business leaders within specific functions

• Lends additional support to People Business Partners and the business to ensure HR systems and platforms are utilized effectively with a focus on end user experience

• Partners with the Head of HR for the Americas on deck preparation and special projects

• All About You

• Solid understanding of HR practices, Performance and Talent Management, Employee Relations, Employee Surveys, Workforce Analytics, Organizational Design, etc.

• Experience in HR roles within matrixed organizations, ideally with exposure to compliance and risk management.

• Proven ability to manage multiple priorities with sound judgment and a solutions-oriented mindset.

• Strong analytical skills and attention to detail.

• Excellent communication and presentation skills.

• Experience with Workday or similar HRIS platforms is an asset.

• Bachelor's degree required; advanced degree or certification in HR, employment law, or occupational health & safety preferred.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

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Corporate Security Responsibility:

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Client-provided location(s): Toronto, Canada

Job ID: Mastercard-22331_R-259814

Employment Type: OTHER

Posted: 2025-09-10T19:26:22
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Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• FSA
• FSA With Employer Contribution
• HSA
• HSA With Employer Contribution
• Fitness Subsidies
• On-Site Gym
• Pet Insurance
• Mental Health Benefits
• Virtual Fitness Classes
• Health Reimbursement Account

Parental Benefits

• Birth Parent or Maternity Leave
• Non-Birth Parent or Paternity Leave
• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources
• On-site/Nearby Childcare
• Adoption Leave

Work Flexibility

• Flexible Work Hours
• Remote Work Opportunities
• Hybrid Work Opportunities

Office Life and Perks

• Commuter Benefits Program
• Casual Dress
• Happy Hours
• Snacks
• Company Outings
• On-Site Cafeteria
• Holiday Events
• Some Meals Provided

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence
• Volunteer Time Off

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Relocation Assistance
• Financial Counseling
• Stock Purchase Program
• 401(K)
• Company Equity

Professional Development

• Tuition Reimbursement
• Promote From Within
• Mentor Program
• Access to Online Courses
• Lunch and Learns
• Internship Program
• Work Visa Sponsorship
• Leadership Training Program
• Associate or Rotational Training Program
• Shadowing Opportunities

Diversity and Inclusion

Employee Resource Groups (ERG)

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