Our Purpose

Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Business & Market Insights Product Lead, NEA

Overview:

• This role is responsible for Regional Product Management of the Business & Market Insights Product Group for NEA. This includes:
  o Full P&L ownership
  o Determining and driving forward the product innovation agenda and product road map especially for the division including any local partnerships and builds.
  o Ensuring successful sales of the product through Mastercard’s sales teams
  o Ensuring flawless delivery of the product and maintaining the highest standards of quality in our customer relationships
• Candidates for this role will likely have answered ‘yes’ to the following questions:
  o Do you have a track record of successfully managing a P&L?
  o Are you comfortable with rigorous and advanced analytics, consulting solutions?
  o Do you have a background or exposure to building products, and developing intellectual capital?
  o Do you have experience successfully leading teams and developing talent?
  o Are you motivated by working in a flat hierarchy and making broad contributions?
• Are you interested in solving problems through technology and software?
• Do you have experience working across the financial institutions and/or retail sectors?

Role

• Accountability and end-to-end responsibility for delivering top and bottom line success for the Business & Market Insights Product Group for NEA
• Ability to effectively build and prioritize the regional product road map to meet division needs
• Innovative leadership to continue evolving our product suite and drive future success
• Interface with Mastercard leadership across the organization to represent the suite of products
• Provide expert sales support and ensure close partnership with the Sales team so they are fully equipped to sell the products
• Ability to be a client-facing expert sales resource
• Development and refinement of Delivery models to ensure flawless and efficient Delivery
• Ensure our solutions remain market leading/competitive
• Build strong relationships across Mastercard at all levels

All About You:

• Experience with software and / or analytic products, product management & go-to market strategy
• Strong structured problem solving and project management skills
• Experience effectively leading teams
• Desire to roll up sleeves and make direct contributions
• Strong collaboration and ability to partner effectively with virtual, fast-paced teams
• Interest in technology and desire to apply technology to solve problems
• Excellent communicator & ability to influence without authority
• Demonstrated ability to build relationships with both working teams and senior executives
• Knowledge of the financial services industry, ideally including both retail banking and payments, retail & commerce nice to have
• Bachelor’s degree required, advanced degree preferred

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.