About Us

At Mastercard, we're powering economies and empowering people, building ​ a sustainable economy where everyone prospers.

Size: 10000+ employees
Industry: Consulting, Financial Services, Technology, Fintech

View Company Profile

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Quality Engineering Architect:

Job Overview: Leads software engineering projects and creates the development and delivery of enhanced software solutions. Researches alternative technical solutions for changing business needs. Responsible for assuring the daily activities of the team meet the requirements of SLA's. Major Accountabilities:

• Successfully lead major projects and complex assignments with broad scope and long-term business implications. Create solutions with high level of innovation, cost effectiveness, high quality and faster time to market. Lead day to day system development and maintenance activities of the team to meet service level agreements (SLAs). Collaborate with business and technical partners to identify and scope the opportunities, outline potential value and ROI, identify risks, benefits and constraints. Contribute to the overall strategy and manage complex issues within functional area of expertise.
• Develop overall strategic technical plan and create architecture proposals based on identified solution gaps. As recognized subject matter expert, lead planning, design and implementation of technical solutions. Create solution definition and solution architecture. Assist Management in Business Case Development and Scenario Planning leading to an effective decision making process. Make presentations to the Management, Business Owners and other Stakeholders.
• Assist in examining commercially available and forthcoming industry technologies related to area of expertise. Research on current and upcoming technologies and application appropriate frameworks and provide recommendations to Management. Perform Po Cs (Proof of Concept) and help Department in the selection of Technology. Proactively create and maintain solution and technology road maps.
• Partner with Project Managers in implementation of processes per the evolving needs of the team and the solutions. Create detailed cost and time estimates for implementing business solutions, define technical scope and requirements of the project and assist project manager with managing scope during the lifecycle of the project. Identify Quality methodology and define Quality Metrics for the Team. Define and Lead Quality Assurance and Quality Control processes in the department. Assist in vendor selection and RFI/RFP process.
• Lead Quality Assurance and Quality Control processes in the department. Ensure adequate test coverage in Unit Testing, System Testing/Integration Testing and Performance Testing. Perform Quality Inspections and Walkthroughs through out the SDLC including Requirements Review, Architecture Review, Design Review, Code Review and Security Review to ensure compliance with Master Card standards. Support collection and reporting of project and software metrics. Actively look for opportunities to enhance standards and improve process efficiency. Mentor and guide other team members during all phases of the SDLC.
• Lead and guide team through all phases of the SDLC of an application. Successfully lead production incident and problem management, identification of root cause and remediation of the problems. Mentor, coach and assist project team members. Provide Brownbag sessions on new and upcoming technologies, methodologies and frameworks. Provide technical training to the team. Assist with selection of technical resources for the projects.
• Ensure compliance to the defined standards. Actively look for opportunities to modify and enhance standards per the needs of the department. Develop documentation templates, lead and enforce development of documentation through out the development lifecycle of the solution.
• Ensure compliance of Audit Requirements by proactively educating team on Compliance Requirements and Integrating Compliance Requirements in SDLC. Represent team during Compliance Audits. Education:
• Bachelor's degree in Information Systems, Information Technology, Computer Science or Engineering or equivalent experience. Knowledge / Experience:
• 5 to 8 years of experience in related field, including 5 to 8 years of experience in delivering secure solutions in Financial Services Sector is preferred.
• Advanced knowledge and understanding of Quality Engineering Concepts and Methodologies is required.
• Demonstrate MC Core Competencies. Skills/ Abilities:
• Ability to be high-energy, detail-oriented, proactive and able to function under pressure in an independent environment along with a high degree of initiative and self-motivation to drive results.
• Strong communication skills -- both verbal and written - and strong relationship, collaboration skills and organizational skills.
• Ability to quickly learn and implement new technologies, frameworks and tools and support multiple concurrent activities and to interface with external / internal resources, working as a member of a matrix based diverse and geographically distributed project team.
• Experience testing contact center solutions, primarily case management and other agent desktop related tools.
• Experience with Cyara, and Playwright is a plus.
• Should have experience testing end to end solutions involving phone, chat, and email workflows.
• Experience testing AI agent assistance tools/solutions as well as AI generated content a plus.

Email Address

Send me The Muse newsletters for the best in career advice and job search tips.

Get jobs!

Corporate Security Responsibility:

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Client-provided location(s): Pune, India

Job ID: Mastercard-22331_R-253620

Employment Type: OTHER

Posted: 2025-07-30T04:14:00
Apply on company site

Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• FSA
• FSA With Employer Contribution
• HSA
• HSA With Employer Contribution
• Fitness Subsidies
• On-Site Gym
• Pet Insurance
• Mental Health Benefits
• Virtual Fitness Classes
• Health Reimbursement Account

Parental Benefits

• Birth Parent or Maternity Leave
• Non-Birth Parent or Paternity Leave
• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources
• On-site/Nearby Childcare
• Adoption Leave

Work Flexibility

• Flexible Work Hours
• Remote Work Opportunities
• Hybrid Work Opportunities

Office Life and Perks

• Commuter Benefits Program
• Casual Dress
• Happy Hours
• Snacks
• Company Outings
• On-Site Cafeteria
• Holiday Events
• Some Meals Provided

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence
• Volunteer Time Off

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Relocation Assistance
• Financial Counseling
• Stock Purchase Program
• 401(K)
• Company Equity

Professional Development

• Tuition Reimbursement
• Promote From Within
• Mentor Program
• Access to Online Courses
• Lunch and Learns
• Internship Program
• Work Visa Sponsorship
• Leadership Training Program
• Associate or Rotational Training Program
• Shadowing Opportunities

Diversity and Inclusion

Employee Resource Groups (ERG)

Apply on company site

Similar Jobs

Suggested Searches

senior jobsMastercard jobsAll jobs

Search Additional Jobs

Quality Engineering Architect Jobs in Pune, IndiaJobs in Pune, India