Our Purpose

Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Consultant, Advisors & Consulting Services, Strategy & Transformation (Serbian & English speaking)

Services is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, business experimentation, and data-driven information and risk management services.

The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client’s overall strategy, performance, and operations.

Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard

Roles and Responsibilities:

As an Associate Managing Consultant, Advisors & Consulting Services, Strategy & Transformation you will have a:

• Client Impact
• Manage deliverable development and workstreams on projects across a range of industries and problem statements
• Contribute to and/or develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
• Manage working relationship with client managers, and act as trusted and reliable partner
• Team Collaboration & Culture
• Develop sound business recommendations and deliver effective client presentations
• Plan, organize, and structure own work and that of junior project delivery consultants to identify effective analysis structures to address client problems, synthesize analyses into relevant findings, and create impactful storylines
• Lead team and external meetings, and lead or co-lead project management
• Contribute to the firm's intellectual capital and solution development
• Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants

Qualifications:

• Basic qualifications

• Undergraduate degree with work experience in management consulting, corporate strategy, internal bank consulting (at least 5 years relevant prior work experience)

• Experience managing clients or internal stakeholders

• Logical, structured thinking, and affinity for numerical analysis

• Advanced Word, Excel, and PowerPoint skills

• Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment

• Ability to communicate effectively in Serbian, English. Fluency in additional European language is a plus)

• Eligibility to work in Serbia, as well as apply for travel visas as required by travel needs

• Preferred qualifications

• Experience managing tasks or workstreams in a collaborative team environment with third parties

• Experience coaching junior delivery consultants

• Relevant industry expertise

• MBA or master’s degree with relevant specialization

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.