Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Specialist Sales, Consumer, South East Asia

• Major Accountabilities
• Leads execution of Specialist Sales strategies for products within assigned region
• Delivers proposals to customers on how products can improve value proposition
• Closes new business in tandem with Account Management and Business Development in a highly competitive consultative selling environment and generates incremental revenue from existing clients
• Builds a strong sales pipeline and monitors opportunities
• Provides technical support by identifying and resolving customer challenges and escalating to senior colleagues as required
• Analyzes and interprets customer data to ensure operations are at optimal levels
• Participates in the customer planning and product prioritization process
• Coordinates transitions between sales and implementation teams
• Brings the voice of the market back to the implementation team to ensure customer relationship needs are met
• Provides subject matter expertise on a specific product or segment of products and identifies product innovation opportunities

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• Key Qualifications
• Bachelor’s degree or equivalent required

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• Experience / Skills Required
• Proven experience in engaging internal and external commercial and technical stakeholders to drive both solution development and adoption
• Intermediate experience in financial services and/or payments with an understanding of competitive offerings, industry trends, and profitability drivers
• Intermediate knowledge on analytics applications, such as Excel or Power BI
• Keen understanding of competitive offerings, industry trends, and go-to-market considerations; ability to translate that understanding into meaningful action and enhancements
• Demonstrated ability to work across divisional and regional boundaries; strong relationship management, influencing, presentation/verbal, and communication skills
• Self-motivated, a self-starter, and a quick learner with ability to work independently and manage different priorities; thrives in a fast-paced environment; readiness to take on stretch goals
• Fluency in English is required

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.