About Us

At Mastercard, we're powering economies and empowering people, building ​ a sustainable economy where everyone prospers.

Size: 10000+ employees
Industry: Consulting, Financial Services, Technology, Fintech

View Company Profile

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Product Management

Mastercard Identity, within the Security Solutions organization, leads the development of products and services that enable global commerce, powers financial inclusion, prevents crime and makes some of the most seamless experiences possible.
As part of Mastercard Identity, the Identity Attribute Verification team drives the development and management of products, programs, and services focused on deterministic attribute verification. The team delivers significant value across the ecosystem, helping to combat new fraud and address regulatory requirements. Our vision is to deliver a single, rail-agnostic platform and a real-time suite of solutions.

Job Description:

Role Overview:

The senior specialist will support Account Status Inquiry (ASI) by driving the growth of current ASI usage and the adoption of future enhancements. This role will be responsible for developing and maintaining product documentation, reporting and supporting customer success. This role also involves partnering with regional teams to drive customer adoption. The specialist will manage ASI utilization across all regions, support regional revenue opportunities, and assist in risk management. Additionally, they will contribute to business case development and data-driven decision-making.

Email Address

Send me The Muse newsletters for the best in career advice and job search tips.

Get jobs!

Key Responsibilities:

• Develop expertise and drive initiatives for Account Status Inquiry and Identity Attribute Verification suite of products• Create and maintain product documentation, best practices, sales material and operational processes• Develop business requirements for new features and enhancements• Monitor results, track and report KPIs• Performance management including analyzing customer and segment trends• Optimize business growth by identifying key merchant opportunities• Collaborate with cross-functional teams for successful product launches and enhancements• Support customer inquiries with sense of urgency• Support defining best practice use cases• Work with customers, partners, and internal product/sales teams globally Required Skills and Qualifications The ideal candidate will have a minimum 2+ years of experience in payment or financial services industry with strong data analysis, documentation and collaboration skills.
• Excellent communication, both written and presentation skills• Proficiency in creating product documentation, drafting customer announcements, and developing presentations is crucial.
• Strong data analysis, strategic thinking, problem solving and cross-functional team building skills• Analytical mindset with the ability to interpret and act on data• Knowledge of transaction processing is a plus Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Client-provided location(s): Lisbon, Portugal

Job ID: Mastercard-22331_R-259784

Employment Type: OTHER

Posted: 2025-09-10T19:26:23
Apply on company site

Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• FSA
• FSA With Employer Contribution
• HSA
• HSA With Employer Contribution
• Fitness Subsidies
• On-Site Gym
• Pet Insurance
• Mental Health Benefits
• Virtual Fitness Classes
• Health Reimbursement Account

Parental Benefits

• Birth Parent or Maternity Leave
• Non-Birth Parent or Paternity Leave
• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources
• On-site/Nearby Childcare
• Adoption Leave

Work Flexibility

• Flexible Work Hours
• Remote Work Opportunities
• Hybrid Work Opportunities

Office Life and Perks

• Commuter Benefits Program
• Casual Dress
• Happy Hours
• Snacks
• Company Outings
• On-Site Cafeteria
• Holiday Events
• Some Meals Provided

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence
• Volunteer Time Off

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Relocation Assistance
• Financial Counseling
• Stock Purchase Program
• 401(K)
• Company Equity

Professional Development

• Tuition Reimbursement
• Promote From Within
• Mentor Program
• Access to Online Courses
• Lunch and Learns
• Internship Program
• Work Visa Sponsorship
• Leadership Training Program
• Associate or Rotational Training Program
• Shadowing Opportunities

Diversity and Inclusion

Employee Resource Groups (ERG)

Apply on company site

Similar Jobs

Suggested Searches

senior jobsMastercard jobsAll jobs

Search Additional Jobs

Senior Specialist Jobs in Lisbon, PortugalJobs in Lisbon, Portugal