Our Purpose

Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Executive Assistant

The Senior Business Assistant will support the Be Lux Country Manager and will be based in Waterloo. The individual in this role will not only be a member of the Be Lux team, but you will also coordinate operations within the function and will become a member of the Business Assistant community at Mastercard.

• Role

• Perform general administrative duties to support day-to-day department operations: phone coverage; scheduling internal and external meetings; travel arrangements; expense reporting; maintaining and managing complicated calendar scheduling; generating copies; screening mail; filing; providing coverage for team members; help and support organizing events; ordering supplies and maintaining department and company records.

• Handle internal and external inquiries by screening calls, answering questions and redirecting to appropriate personnel.

• Serve as administrative liaison with others within and outside the company ; ensure effective communications on behalf of the Team

• Independent preparation of correspondence; memoranda; reports; presentations or other assigned documentation in specified software package.

• Assist with managing and/or tracking expenses.

• May research special topics; develop and produce reports as assigned.

• Prepare correspondence; memorandum; reports; presentations or other assigned documentation in specified software package.

• Administer programs; projects or processes specific to the operating unit served; and maintains spreadsheets or databases to monitor departmental information.

• Develop and produce reports as assigned

• All About You

• Expert Administrative experience in a corporate environment interfacing with executive level management, directors and senior customers.

• Demonstrated ability to manage time; track and execute upon multiple commitments

• Ability to exercise discretion and appropriately handle confidential information

• Excellent customer service skills and ability to work in a team setting

• Intense attention to detail with strong verbal and written communications skills

• Thrives in an environment where priorities are constantly changing

• Good decision making and proactive problem solving skills

• Ability to analyze what is needed, learn how to find the information requested and respond promptly

• Proficient knowledge of MS Office Suite including expertise in Outlook; strong Word & PowerPoint skills; good Excel skills

• Fluent in English

• French and/or Dutch are a plus

• Dynamic, open minded, having a strong team and collaborative mindset

• Experience in Finance department is an asset

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.