Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Risk Management

Who is Mastercard?

Mastercard (MA) is a global technology company in the payments sector. We power payments and provide products and services for individuals and industries all around the world. Our people, technology, data and brand provide the capabilities that drive our success. We believe in connecting people to priceless possibilities.

As a company, we know that our success is driven by the skills, experience, integrity and mindset of the talent we hire. By building an inclusive, world-class culture, our employees have once-in-a-career opportunities to be a part of teams that have a greater impact on our community and our world. We invite you to join our team to find out how you too can start something priceless.

Overview:

The Enterprise Risk Management (ERM) team is looking for a Director, Enterprise Risk Frameworks & Appetite, who will be responsible for supporting core elements of Mastercard’s Enterprise Risk Management Framework (ERMF). This role with partner closely with the Risk Frameworks and Appetite Team, as well as ERM more broadly. The role will engage directly with several stakeholders across the organization, including the Businesses and Functions, to help drive consistency across key elements of MA’s ERMF.
Role:

The Director, Enterprise Risk Frameworks & Appetite will be responsible for:

• Lead ERM Policy and Monitoring Enhancements
• Continue to advance enterprise-wide adoption of Risk Management Framework capabilities
• Engage with regulated entities to support development or refresh of standalone policies
• Contribute to the development and delivery of process / tools to support compliance with and monitoring of ERM policy
• Support periodic refresh of MA’s corporate ERM policy and related standards, including coordination of stakeholder feedback and preparation of executive materials
• Collaborate with the business to track and report on policy compliance and exceptions
• Lead Risk Appetite Framework Enhancements
• Partner with ERM and MA Risk leadership to support the ongoing evolution and deployment of the Company’s Risk Appetite Framework, including the Risk Appetite Statement, metrics, and related processes
• Work with 1st and 2nd Lines of Defense (LoD) to drive alignment, calibration, and consistent application of risk appetite metrics and limits across the organization
• Support enterprise level monitoring of risk appetite, helping to identify breaches, emerging pressure points, and areas approaching tolerance
• Coordinate the aggregation and analysis of risk appetite metrics across entities operating under the Corporate Risk Appetite Framework
• Contribute to clear, well supported risk appetite reporting for senior management, the Executive Risk Committee, and relevant Board Committees
• Help embed risk appetite considerations into strategic planning, budgeting, and key business decision making processes
• Engage with Business, Functions, Regions & Regulated Entities
• Drive engagement with businesses, functions, regions, and regulated entities to support effective deployment and day to day use of ERMF components, including Risk Appetite
• Support cascading of ERM policy updates and risk appetite statements and metrics across regulated entities, promoting consistency and alignment
• Engage with regulated entities to support the definition, assessment, and calibration of entity level risk appetite metrics and thresholds, in line with the Corporate Risk Appetite Framework
• Partner with the Strategic Risk Management team to facilitate alignment to the Enterprise Risk Appetite Framework during strategic initiatives, including new products, acquisitions, and market entry
• Support ongoing forums and roundtables between ERM and regulated entity Risk teams to promote dialogue, consistency, and continuous improvement
• Partner with broader Mastercard Risk Functions
• Support adoption of the ERMF through training, as needed
• Engage with MA’s Risk Analytics Team to enhance reporting automation
• Support development of risk appetite, policy compliance, and exception monitoring tools across corporate

All About You:

• Several years of risk management experience in a large multinational with a mature ERM program
• Knowledge of risk management practices (e.g., ERM, ORM, technology) and risk frameworks (e.g., COSO, ISO 31000)
• Strong interpersonal skills and ability to influence at all levels including outside his / her / their reporting lines
• Experience in partnering with executive management
• Articulate and highly effective communicator (written, oral, presentation)
• Strong quantitative background with demonstrated success in applying risk management, including use of AI is a positive
• Excellent analytical, problem solving and critical thinking skills. Keen attention to detail
• Ability to work under pressure, in sometimes ambiguous circumstances
• Understands and appreciates diverse backgrounds
• Knowledge of the payments industry and products, competitive environment, consumer trends, and economic environment is a positive

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.