About Us

At Mastercard, we're powering economies and empowering people, building ​ a sustainable economy where everyone prospers.

Size: 10000+ employees
Industry: Consulting, Financial Services, Technology, Fintech

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Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Management-Technical

Overview:

Mastercard's AI & Data Operations team is looking for a Product Manager to drive and materialize Mastercard's enterprise AI applications. The ideal candidate has experience in AI or software Product Management in a matrixed organization and is highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.

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Role In this role, you will:Set direction for how Mastercard will deliver AI tooling & capabilities to our employee base, for both internal uses and commercial products Lead discovery and day-to-day conceptualization of the 1 -2 year strategic roadmap, focused on solving business and customer needs Partner closely with Engineering and other technical partners to develop and execute a roadmap Use process engineering to dissect internal processes, identify how to improve them through use of AI, and identify the minimum viable solution to drive impact Identify potential short- and medium-term risks to AI modernization and lead efforts to address them Represent AI Operations strategic position when working across functional areas, building relationships across teams to drive organizational goals, and influence direction across the enterprise Establish quantifiable KPIs for each solution and develop processes to measure them recurringly Drive adoption of existing AI platforms and gather feedback to inform broader strategy Leverage data analysis skills to research difficult or ambiguous problems, leading cross-disciplinary teams where necessary and communicating recommendations to leadership All About You The ideal candidate for this position should have:Excellent project management skills and experience leading product development cross-functional projects and teams Experience with associated technologies to partner effectively with other PM-Ts, TPMs, SDEs Proficiency in developing a project plan or product roadmap, and experience in developing and prioritizing a product backlog Skills in process improvement, focused on accelerating delivery, driving innovation, lowering costs, and improving quality Background in technology, AI, or related areas An ability to recognize discordant views and take part in constructive dialog to resolve them Clear and concise verbal and written communication Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility:

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Client-provided location(s): Toronto, Canada

Job ID: Mastercard-22331_R-251641

Employment Type: OTHER

Posted: 2025-07-10T00:08:36
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Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• FSA
• FSA With Employer Contribution
• HSA
• HSA With Employer Contribution
• Fitness Subsidies
• On-Site Gym
• Pet Insurance
• Mental Health Benefits
• Virtual Fitness Classes
• Health Reimbursement Account

Parental Benefits

• Birth Parent or Maternity Leave
• Non-Birth Parent or Paternity Leave
• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources
• On-site/Nearby Childcare
• Adoption Leave

Work Flexibility

• Flexible Work Hours
• Remote Work Opportunities
• Hybrid Work Opportunities

Office Life and Perks

• Commuter Benefits Program
• Casual Dress
• Happy Hours
• Snacks
• Company Outings
• On-Site Cafeteria
• Holiday Events
• Some Meals Provided

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence
• Volunteer Time Off

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Relocation Assistance
• Financial Counseling
• Stock Purchase Program
• 401(K)
• Company Equity

Professional Development

• Tuition Reimbursement
• Promote From Within
• Mentor Program
• Access to Online Courses
• Lunch and Learns
• Internship Program
• Work Visa Sponsorship
• Leadership Training Program
• Associate or Rotational Training Program
• Shadowing Opportunities

Diversity and Inclusion

Employee Resource Groups (ERG)

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