Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Global Product Commercialization

Overview:

This Product Management role will lead the product sales and expansion function for Operational Reports. This person will own the Sales P&L of one of the 5 regions and will also lead a team of ACS resources to oversee key activities including developing the Sales Pipeline, exploring new short-term and long-term white-space opportunities, identifying new use cases tied to customer pain points, engaging customers to demonstrate product value, and getting customer feedback to influence product roadmaps.
This individual will partner closely with other members of the Global Product Management team to ensure product commercialization plans are reflected in the product roadmap.

• Role
• Lead a large ACS team to ensure successful commercialization of products - maximizing customer value and revenue
• Identify new whitespaces of growth
• Pursue strategic product partnerships internally and externally to accelerate time to market for revenue growth opportunities
• Explore pricing strategies that enable sales with clear value quantification while helping with sustainable revenue growth
• Monitor and analyze product adoption and usage trends and develop comprehensive approaches to engage customers in partnership with regional teams
• Develop comprehensive KPIs to track commercialization success and partner with development teams to build tools/capabilities to automate tracking
• Build market / customer specific commercial constructs beyond standard go-to-market to serve customer needs
• Develop customer value narratives based on product value propositions and customer case studies
• Partner with region teams to develop sales training materials and conduct trainings
• Build strong working relationships with a diverse group of internal and external stakeholders to achieve commercialization goals
• All About You
• 3+ years of product management experience focused on go-to-market, distribution, pricing, and other commercial activities in technology and data solutions. Payments / financial services industry experience is required.
• Strong customer focus and commercial mindset
• Experience commercializing APIs and AI-based products is highly preferred
• Proven ability to define and execute bold, forward-looking product strategies that drive business transformation
• Analytical, solutions-oriented skillset with the ability to drive customer sales
• Strategic mind set to solve complex and ambiguous problems
• Keen understanding of competitive offerings and payment industry trends
• Proven track record collaborating in cross-functional teams
• Highly organized and able to deal with multiple and competing priorities
• Bachelor's degree in business or relevant experience; MBA a plus
• Extensive experience in strategy consulting or product commercialization
• Strong communication & influencing skills to work with internal and external stakeholders, with ability to clearly articulate problem statements and opportunity areas

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.