About Us

At Mastercard, we're powering economies and empowering people, building ​ a sustainable economy where everyone prospers.

Size: 10000+ employees
Industry: Consulting, Financial Services, Technology, Fintech

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Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist Product Experience Designer:

Role Overview:

The Global Consumer Products & Processing team within Mastercard is seeking Senior Specialist Product Experience Designers to join our growing design practice. This team plays a pivotal role in defining the next generation of consumer products - from everyday payment experiences to innovative digital solutions - helping shape Mastercard's future growth and impact.

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As part of this mission, you will contribute to designing intuitive, human-centered product experiences that deliver value for both customers and end users. Working closely with senior designers, product managers, and cross-functional partners, you will gain hands-on exposure to the full design lifecycle: from research and ideation to prototyping and validation. This role offers a unique opportunity to grow your design craft while making a meaningful contribution to high-visibility initiatives across Mastercard's global portfolio.

Role Responsibilities:

• Experience Design: Contribute to the creation of intuitive, world-class product experiences by shaping wireframes, flows, and interactive prototypes that bring ideas to life.

• Experience Research: Support the design validation process through usability testing, surveys, and feedback analysis, applying human-centered methodologies to uncover insights and guide improvements.

• Design System Practice: Apply Mastercard's design system while contributing to the evolution of scalable component libraries, ensuring consistency across products and adaptability to diverse markets.

• Collaboration & Critique: Take an active role in design critiques, workshops, and reviews, bringing curiosity, fresh thinking, and constructive perspectives that strengthen team output.

• Stakeholder Engagement: Partner with cross-functional teams and stakeholders, helping align on design needs and decisions while ensuring timely progress.

• Iteration & Delivery: Support the continuous refinement of designs, balancing creativity and precision to meet project goals in a dynamic environment.

• Growth Mindset: Embrace mentorship and learning opportunities, developing your design craft and research skills while gaining exposure to high-visibility initiatives across Mastercard.

• All About You You are an emerging designer with a passion for creating meaningful, human-centered experiences. With curiosity and creativity, you are eager to grow your craft while contributing to real projects that shape the future of digital products. You thrive in a collaborative environment, bring a proactive mindset, and are motivated by the opportunity to learn from senior designers while making an immediate impact.

• You have a solid foundation in human-centered design principles, with curiosity to deepen your expertise through practice.

• You are confident in Figma, using it to create wireframes, prototypes, and high-quality designs that clearly communicate ideas.

• You have experience working with design systems, applying components and standards to ensure consistency across deliverables.

• You are familiar with usability testing and research methodologies, and eager to apply insights to improve the user experience.

• You are proactive and self-motivated, taking initiative to move work forward and contribute beyond assigned tasks.

• You thrive in collaborative environments, welcoming feedback and building strong relationships across disciplines.

• You bring creativity, sharp thinking, and problem-solving skills, with a genuine interest in learning and growing as a product designer.

• Knowledge of accessibility and industry best practices is a plus.We value growth and understand that no candidate is perfect. If you possess the core skills and a strong desire to excel in this role, we encourage you to apply!Mastercard' purpose Our mission is to foster an inclusive, digital economy that benefits all individuals worldwide by ensuring transactions are safe, simple, smart, and accessible. Leveraging secure data, networks, partnerships, and our passion, we develop innovative solutions that empower individuals, financial institutions, governments, and businesses to reach their fullest potential. Guided by our decency quotient (DQ), we prioritize a culture of inclusivity within and beyond our organization, valuing the unique strengths, perspectives, and experiences of each employee. We believe that embracing diversity enhances our teamwork, decision-making processes, fosters innovation, and ultimately leads to better business outcomes.

Corporate Security Responsibility:

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Client-provided location(s): Lisbon, Portugal

Job ID: Mastercard-22331_R-259920

Employment Type: OTHER

Posted: 2025-09-10T19:26:23
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Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• FSA
• FSA With Employer Contribution
• HSA
• HSA With Employer Contribution
• Fitness Subsidies
• On-Site Gym
• Pet Insurance
• Mental Health Benefits
• Virtual Fitness Classes
• Health Reimbursement Account

Parental Benefits

• Birth Parent or Maternity Leave
• Non-Birth Parent or Paternity Leave
• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources
• On-site/Nearby Childcare
• Adoption Leave

Work Flexibility

• Flexible Work Hours
• Remote Work Opportunities
• Hybrid Work Opportunities

Office Life and Perks

• Commuter Benefits Program
• Casual Dress
• Happy Hours
• Snacks
• Company Outings
• On-Site Cafeteria
• Holiday Events
• Some Meals Provided

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence
• Volunteer Time Off

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Relocation Assistance
• Financial Counseling
• Stock Purchase Program
• 401(K)
• Company Equity

Professional Development

• Tuition Reimbursement
• Promote From Within
• Mentor Program
• Access to Online Courses
• Lunch and Learns
• Internship Program
• Work Visa Sponsorship
• Leadership Training Program
• Associate or Rotational Training Program
• Shadowing Opportunities

Diversity and Inclusion

Employee Resource Groups (ERG)

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