Our Purpose

Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Project Manager, Advisors Creative Desk

Overview:

The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Centered on data-driven technologies and innovation, this team provides consulting, marketing, loyalty and analytics to financial institutions and merchants globally. Marketing Services is the team within Services that develops and executes the marketing programs that help our clients achieve their marketing goals. The Advisors Creative Desk sits within Services and is responsible for ideating and creating engaging, forward-thinking, on-brand content solutions that connect our advertising partners, platforms, and our portfolio of brands.

The Senior Project Manager brings a strong focus on business impact and seamless project delivery across clients within the EEMEA region. The role combines a solid understanding of creative processes with the ability to manage complex projects in fast-paced environments. With strong stakeholder management and communication skills, it ensures clarity, momentum, and alignment across the end-to-end delivery of creative work for clients.

Role

Manage creative projects from brief to delivery, ensuring timelines, scope, and quality are met.

Ensure creative projects are delivered on time and within agreed budgets and resourcing plans.

Support client communication throughout the project lifecycle, responding to requests and ensuring clarity on deliverables and timelines.

Develop and manage creative project briefs, translating client needs into clear direction for creative teams.

Coordinate multidisciplinary teams, including creative, strategy, and production, to deliver work on time and within agreed scope.

Work closely with creative leads to ensure alignment on priorities and delivery.

Monitor project progress, manage dependencies, and flag risks early to keep work on track.

Manage multiple creative projects in parallel, operating confidently in fast-paced environments.

Provide regular project status updates and reporting to internal stakeholders and clients as required.

Use project management tools and strong organizational practices to support efficient workflows.

All About You:

Minimum 10 years of experience in creative services, account, or project management roles, ideally at Account Director or Client Director level or above, within global network advertising agencies.

Strong project management skills, with the ability to manage multiple workstreams, timelines, and deliverables.

Strong project management skills, with the ability to manage multiple workstreams, timelines, and deliverables.

Proven leadership and team management experience, with the ability to guide teams, coordinate stakeholders, and drive delivery across complex projects.

Experience working with multidisciplinary teams and mid- to senior-level stakeholders.

Confident in briefing creative teams, setting clear direction, and supporting projects from brief through delivery.

Comfortable operating in fast-paced environments and under pressure.

Professional fluency in English.

Bachelor’s degree or higher.

Ability to travel as required.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.