About Us

At Mastercard, we're powering economies and empowering people, building ​ a sustainable economy where everyone prospers.

Size: 10000+ employees
Industry: Consulting, Financial Services, Technology, Fintech

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Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Integration

Overview:

The Global Product Integration (GPI) team is a global team overseen by Global Product Enablement within the Global Customer Delivery & Care organization.

With a focus on new technology, products and services, in our Corporate Solutions part of the business, the Global Product Integration team collaborates with product owners, development teams, and other stakeholders across Mastercard to deploy solutions efficiently and effectively with speed, quality and predictability. GPI is responsible for assessing new products and enhancements to equip Customer Delivery to support and scale projects from customer onboarding, testing, launch, and transition to BAU.

Global Product Integrators develop streamlined and straightforward processes used globally by our delivery teams, resulting in a positive customer and employee implementation experience.

• Are you passionate about influencing technology and impacting what's next?
• Does gaining a global perspective and exposure to new products and services excite you?
• Are you passionate about influencing products, processes and impacting what's next?
• Are you knowledgeable about a wide range of our Mastercard products and services?

Role & responsibilities
The successful candidate will be accountable for documenting the customer implementation and testing processes for new or significantly enhanced Mastercard products and services focusing on our Corporate Solutions Segment within Commercial and New Payment flows (CNPF).

o Partner with the global product owners to understand product/enhancement requirements.
o Partner with the global product owners to identify and document test cases and tools to be used by Customers for testing activities.
o Own the development of global product delivery guides to consistently implement assigned products at scale with speed, quality, and predictability.

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o Partner with regional delivery teams to provide them with the knowledge, support, tools, processes, and documentation necessary to perform their job functions with efficiency and effectiveness.o Conduct implementation and testing training sessions for Customer Delivery to equip resources with the information and tools needed to support customer projects.

All About Youo Ability to quickly understand, assess, simplify, and articulate complex business and technical challenges/solutions.o Ability to analyze and design efficiencies into new and existing solutions.o Analytical and problem-solving skills (define, measure, analyze, improve, and control)o Ability to build strong working relationships and to interact well with the customer, internal, and/or external business partners, and with varying levels of management.o Must be high-energy, comfortable with uncertainty, proactive, and able to function under pressure to meet tight deadlines.o Exceptional attention to detail.o Familiarity Mastercard test tools, REST clients, and API standards (REST, JSON, XML).o Experience in customer delivery or testing processes or quality analysis/assurance.o Strong verbal and written communication skills with ability to leverage these skills in a teaching environment.o Self starter with ability to work independently or with a team, and to work flexible hours as needed to support global delivery teams.

Corporate Security Responsibility:

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Client-provided location(s): Pune, India

Job ID: Mastercard-22331_R-257508

Employment Type: OTHER

Posted: 2025-08-27T19:32:32
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Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• FSA
• FSA With Employer Contribution
• HSA
• HSA With Employer Contribution
• Fitness Subsidies
• On-Site Gym
• Pet Insurance
• Mental Health Benefits
• Virtual Fitness Classes
• Health Reimbursement Account

Parental Benefits

• Birth Parent or Maternity Leave
• Non-Birth Parent or Paternity Leave
• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources
• On-site/Nearby Childcare
• Adoption Leave

Work Flexibility

• Flexible Work Hours
• Remote Work Opportunities
• Hybrid Work Opportunities

Office Life and Perks

• Commuter Benefits Program
• Casual Dress
• Happy Hours
• Snacks
• Company Outings
• On-Site Cafeteria
• Holiday Events
• Some Meals Provided

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence
• Volunteer Time Off

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Relocation Assistance
• Financial Counseling
• Stock Purchase Program
• 401(K)
• Company Equity

Professional Development

• Tuition Reimbursement
• Promote From Within
• Mentor Program
• Access to Online Courses
• Lunch and Learns
• Internship Program
• Work Visa Sponsorship
• Leadership Training Program
• Associate or Rotational Training Program
• Shadowing Opportunities

Diversity and Inclusion

Employee Resource Groups (ERG)

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