About Us

At Mastercard, we're powering economies and empowering people, building ​ a sustainable economy where everyone prospers.

Size: 10000+ employees
Industry: Consulting, Financial Services, Technology, Fintech

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Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

• Sales Manager

• Open Finance, Europe

• Sales Manager

• Open Finance, Europe

Overview:

Open Finance is transforming financial services across Europe, unlocking new commercial opportunities for banks, fintechs, PSPs, and digital platforms. As part of our Europe Open Finance team, we are seeking a proactive and client-focused Account Manager to manage and grow relationships with strategic customers, ensure successful delivery of Open Banking solutions, and support revenue growth through excellent account stewardship.

Responsibilities:

• Client Relationship Management: Serve as the primary point of contact for assigned clients, building strong, long-lasting relationships and ensuring high levels of satisfaction and engagement.
• Client Onboarding and Enablement: Guide clients through onboarding processes and ensure they are equipped to fully leverage Open Banking capabilities by coordinating delivery with internal teams.
• Performance Tracking: Monitor account performance, track key metrics (e.g., usage, revenue, engagement), and prepare regular reports for internal and external stakeholders.
• Account Growth: Identify opportunities to expand existing accounts through upselling, cross-selling, and introducing new Open Banking capabilities.
• Sales Support: Collaborate with the sales team to progress deals, support proposal development, and assist in contract negotiations.
• Issue Resolution: Act as a problem-solver for client concerns by addressing client concerns promptly and coordinating with internal teams to resolve issues effectively.
• Internal Collaboration: Work closely with product, marketing, and technical teams to align client needs with solution capabilities and roadmap priorities.
• Market Insight: Stay informed about Open Banking trends, regulatory developments, and competitive landscape to provide informed guidance to clients.

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• All About You• Proven experience in account management, preferably within banking, payments, or fintech sectors.
• Solid understanding of Open Banking and Open Finance use cases such as payment initiation, and financial data services.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate across teams and with senior stakeholders.
• Demonstrated ability to manage multiple client relationships and projects simultaneously in a fast-paced environment.
• Analytical mindset with the ability to interpret data and generate actionable insights.
• Fluent in English and ideally one other European language.
• Comfortable working independently and as part of a cross-functional team.
• Customer-first attitude with a passion for delivering value and driving client success.

Corporate Security Responsibility:

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Client-provided location(s): Frankfurt, Germany

Job ID: Mastercard-22331_R-258785

Employment Type: OTHER

Posted: 2025-09-02T19:13:38
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Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• FSA
• FSA With Employer Contribution
• HSA
• HSA With Employer Contribution
• Fitness Subsidies
• On-Site Gym
• Pet Insurance
• Mental Health Benefits
• Virtual Fitness Classes
• Health Reimbursement Account

Parental Benefits

• Birth Parent or Maternity Leave
• Non-Birth Parent or Paternity Leave
• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources
• On-site/Nearby Childcare
• Adoption Leave

Work Flexibility

• Flexible Work Hours
• Remote Work Opportunities
• Hybrid Work Opportunities

Office Life and Perks

• Commuter Benefits Program
• Casual Dress
• Happy Hours
• Snacks
• Company Outings
• On-Site Cafeteria
• Holiday Events
• Some Meals Provided

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence
• Volunteer Time Off

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Relocation Assistance
• Financial Counseling
• Stock Purchase Program
• 401(K)
• Company Equity

Professional Development

• Tuition Reimbursement
• Promote From Within
• Mentor Program
• Access to Online Courses
• Lunch and Learns
• Internship Program
• Work Visa Sponsorship
• Leadership Training Program
• Associate or Rotational Training Program
• Shadowing Opportunities

Diversity and Inclusion

Employee Resource Groups (ERG)

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