About Us

At Mastercard, we're powering economies and empowering people, building ​ a sustainable economy where everyone prospers.

Size: 10000+ employees
Industry: Consulting, Financial Services, Technology, Fintech

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Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Account Management

The role:
-Responsible for setting sales strategies and proposals to achieve sales goals that drive market share, volume and revenue growth in Bosnia and Herzegovina.
-Leads and manages existing customer relationships with Financial Institutions, as well as the acquisition of new customers
-Capable of negotiating and dealing on C-Level to identify opportunities and customer requirements
-Focus on client success. Partners with the customer to establish, execute and report progress against annual business plans
-Develop strong internal relationships within Mastercard to enable business goals achievement and differentiate Mastercard from the competitors.

All about you:
-In depth experience in sales and relationship management, ideally in the payments/financial services industry (min 5 years, advanced expertise)
-Excellent strategic thinking and analytical skills with an evidenced track record in problem-solving and creating solutions that increase revenue

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-Experienced in planning, managing, and closing complex, competitive sales efforts-Impactful and influencing, strong negotiation skills-Team player with ability to work with all levels in a highly intellectual, collaborative, and fast paced environment-Ability to manage and grow internal and external cross functional relationships and partnership-Have a work permit for Bosnia and Herzegovina and be able to travel-Bachelor's degree required-Position is based in Sarajevo; Candidates must be fluent in both Bosnian and English (verbal and written)Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Client-provided location(s): Sarajevo, Bosnia and Herzegovina

Job ID: Mastercard-22331_R-256870

Employment Type: OTHER

Posted: 2025-08-27T19:32:32
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Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• FSA
• FSA With Employer Contribution
• HSA
• HSA With Employer Contribution
• Fitness Subsidies
• On-Site Gym
• Pet Insurance
• Mental Health Benefits
• Virtual Fitness Classes
• Health Reimbursement Account

Parental Benefits

• Birth Parent or Maternity Leave
• Non-Birth Parent or Paternity Leave
• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources
• On-site/Nearby Childcare
• Adoption Leave

Work Flexibility

• Flexible Work Hours
• Remote Work Opportunities
• Hybrid Work Opportunities

Office Life and Perks

• Commuter Benefits Program
• Casual Dress
• Happy Hours
• Snacks
• Company Outings
• On-Site Cafeteria
• Holiday Events
• Some Meals Provided

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence
• Volunteer Time Off

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Relocation Assistance
• Financial Counseling
• Stock Purchase Program
• 401(K)
• Company Equity

Professional Development

• Tuition Reimbursement
• Promote From Within
• Mentor Program
• Access to Online Courses
• Lunch and Learns
• Internship Program
• Work Visa Sponsorship
• Leadership Training Program
• Associate or Rotational Training Program
• Shadowing Opportunities

Diversity and Inclusion

Employee Resource Groups (ERG)

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