Our Purpose

Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President, Product Management / AP Credential Management

Overview:

The Asia Pacific (AP) Credential Management, as part of the Consumer Products and Processing group, leads the go-to-market (GTM) strategy and plan for the Mastercard Digital Enablement Service (MDES) related products.

Its primary objectives include driving the revenues through MDES deployments for digital wallets and issuers across AP, driving optimization for revenues and tokenization performance, and leading regional-scale programs for strategic objectives. This role works with Global Products to assess and bring relevant tokenization products to AP region and collaborates with market and regional cross functional teams to define and execute the product GTM plan. This role requires a well-grounded thought leader who understands Mastercard customers, its products and services, and has pulse in the competitive landscape.

Role

Lead the Asia Pacific Credential Management team in defining and executing the product GTM strategy and plan.

Create a culture of teamwork, empowerment, problem-solving, thoughtful risk taking, and innovation.

Understand the prevailing competitive environment to form strategies for Mastercard’s tokenization product roadmap.

Provide thought leadership, consultancy and input for the executive team for matters related to tokenization products.

Support Business Development team in the RFP/RFI, potential project assessment, and business sizing related to tokenization solutions.

Support Business Excellence team in the pricing, revenues forecast and budget.

Collaborate with Global Products to assess tokenization product readiness.

Collaborate with the digital products, acceptance, delivery, customer care, account managers, market, business development, franchise, finance, legal and regulatory teams to define, prioritize, align and execute the products GTM plan.

Partner with Franchise, Legal and Regulatory team in the market assessment for potential new product launch.

Partner with the Delivery team in the product implementation process definition and optimization.

Partner with the Optimization team in the product performance optimization.

Prepare training materials and lead regular training programs for internal stakeholders and to equip customer-facing teams for effective customer engagement on tokenization products.

Partner with the Academy team to deliver product training for customers.

All About You:

Strong people leadership in driving a highly motivated and effective team.

Deep knowledge of Mastercard issuing and acquiring dynamics, the payments value chain, and the revenues drivers. A thorough understanding of Mastercard products, services, and solutions are advantageous.

Strong understanding of industry trends and market intelligence with an ability to quickly understand customer needs and translate them into tangible solutions.

Strong communication skills, articulate and creative – in connecting with senior management and peers, adept at delivering face-to-face presentations to senior audience and broader organization.

Ability and willingness to be hands-on and lead from the front to move forward product GTM agenda.

Ability to identify, coach and develop talents to be high-performing organizational resources.

Ability to define, analyze, and manage metrics to drive and influence product decision making across the organization.

Ability to manage optimal resource allocation to deliver strategic regional priorities.

Ability to define best practices and methodology to deploy at scale.

Have in-depth knowledge and experience with payment systems, APIs and tokenization technologies.

Comfortable with handling ambiguity.

Proven experience in data analytics and in finding opportunities through data insight to improve performance.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.