Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Global Product Management (Portfolio Intelligence)

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

OVERVIEW:

At Mastercard, our Business & Market Insights (BMI) division empowers customers across diverse sectors such as financial institutions, retail, telecommunications, and travel. We're seeking a Senior Specialist to join the Global Product Management (GPM) team in our Portfolio Intelligence program within BMI. GPMs at Mastercard are responsible for building, launching and scaling products globally across all our five regions. This role will report into the Director of Product Management, and you’ll be working on supporting a new and strategically important data-as-a-service product for our program and Mastercard.

About Product Management at Mastercard:

As part of our team, you'll shape products and solutions that deliver profound customer value. You'll balance long-term product strategy with current demands, understanding technical, competitive, and commercial landscapes. Collaborate cross-functionally, ensuring commercial success alongside technical excellence, and craft globally relevant, scalable solutions that cater to diverse customer segments.
ROLE
Provide support in refining product concepts, features, and requirements
Translate client and stakeholder needs into product features and data requirements
Work with data engineering and analytics teams to define new metrics / KPIs to form part of the product, run data quality checks, etc.
Work with Technical Program Manager and engineering partners on prioritization of features and data requirements
Perform hands-on data exploration to assess feasibility and support technical evaluations
Participate in GTM strategy and roadmap development, providing input on technical feasibility and delivery readiness
Support commercialization activities through pricing analysis, competitive benchmarking, value articulation, etc.
Support end-to-end POC delivery, partnering with internal teams across data, sales, engineering, regional product.
Support in developing and maintain product artifacts including sales and enablement materials, data dictionaries, methodology docs, one-pagers, capability overviews, pitch decks, etc.
Support risk, compliance, and privacy reviews by preparing documentation and coordinating responses with internal partners.
Support balancing long-term product direction with current priorities by learning technical, competitive, and commercial contexts

• ALL ABOUT YOU
• Payments/banking expertise and experience
• Customer centric: strong focus on delivering customer value and experienced in building strong customer relationships
• Natural problem solver: analytical, curious with a “can-do” attitude; solutions-oriented skillset and fact-driven approach to product development
• Collaborative team player: proven track record in collaborating with multiple cross-functional (both internal and external) teams across multiple locations; exceptional in facilitating challenging conversations and managing ambiguity
• Attentive to details with an ability to understand and manage both operational and client management processes
• Experience in agile delivery methodologies (scrum, Kanban, etc.)
• Organizational skills and project management: ability to deal with multiple and competing priorities, structure and manage work streams, set clear expectations and deadlines
• Excellent written and verbal communication skills: ability to engage and influence at all levels, make the complex simple and interface with senior leadership
• Excellent data skills (e.g., SQL, Excel) to query datasets, support analysis during product development and POCs, etc.
• Experience in managing analytical solutions designed for payments or related financial services sectors preferred
• Experience designing, executing and distilling user research to drive value for the customer, an outstanding user experience and stickiness a plus

Corporate Security Responsibility:

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.