About Us

At Mastercard, we're powering economies and empowering people, building ​ a sustainable economy where everyone prospers.

Size: 10000+ employees
Industry: Consulting, Financial Services, Technology, Fintech

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Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Analyst, Risk Management

Overview:

The primary responsibility of the Analyst is to provide support to the risk managers and senior management to help manage Mastercard's Customer Risk Management function globally by monitoring volumes 24/7. The role also involves partnering with our Corporate Treasury central team and Settlement Operations teams to assist with any CRM data validation or CRM system testing related to CEM (Customer Exposure Management) improvements as well as preparing commercial underwriting documentation before handing it over to senior analysts for completion.

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Mastercard has approximately $48B in credit exposure to financial institutions and other counterparties worldwide, placing the CRM role as a key part of its evolving and quickly growing business model. The magnitude and strategic nature of this exposure necessitates periodic engagement with senior management, Mastercard's sales, franchise, and product organizations as well as our customers (issuers, acquirers, etc.). This provides great opportunities to learn and grow your career within Mastercard.

Role The primary responsibility is to support the CRM team to ensure customer risk is appropriately monitored in accordance with Mastercard's policies & procedures and risk appetite framework. This includes, but is not limited to:

• Daily read of Factiva/Credit Edge customer related news and regulatory website to scan for customer's financial distress• Monitor 24/7 global customer exposures and, based on volume trends and news/regulatory websites, immediately inform risk managers in case of urgencies (bankruptcies, insolvencies, administration etc)• Follow up with customers and account managers on open settlement positions of customers for small settlement failures, coordinating with Account Managers and Settlement operations, to determine if genuine or if it is a reconciliation issue• Participate in decision process, including emergency procedures as directed by the Risk Managers• First assembling of Commercial Underwriting for senior risk analysts, including data points such as volume/exposure trends, recommended CEM thresholds limits and settlement analysis• CEM (Customer Exposure Monitoring) System testing• Ad hoc reporting on customer volume, exposure and CEM declines trends• Report and coordinate with the appropriate teams in case of CEM inaccuracies or process failures• Maintain Customer Exposure Monitoring Manual• Participate in various process improvement initiatives and best practices sharing;• Access/check balances on customer bank account subject to security agreements, as applies The role will require a good understanding of Mastercard's business model, systems and tools and usage of various data sources relevant for the customer risk management function. The 24/7 shifts are divided in 3 shifts of 8 hours each and might require working during different time zones than the one you are based in.

All About You Must have:

• Postgraduate degree in business, economic, econometric or equivalent and 2 years of experience in credit risk assessment and financial statements analysis OR;• Graduate with at least 3 years of experience in credit risk assessment and financial statements analysis AND;• Accuracy, self-drive, accountability and sense of urgency• Outstanding written and verbal English communication skills;• Advanced Excel, Word and PowerPoint user;• Experience in / knowledge of the banking sector are a strong plus;• Experience with BI tools such as Business Object a plus;• Positive attitude, strong work-ethic and good sense of humor Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Client-provided location(s): Pune, India

Job ID: Mastercard-22331_R-258757

Employment Type: OTHER

Posted: 2025-08-28T19:31:23
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Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• FSA
• FSA With Employer Contribution
• HSA
• HSA With Employer Contribution
• Fitness Subsidies
• On-Site Gym
• Pet Insurance
• Mental Health Benefits
• Virtual Fitness Classes
• Health Reimbursement Account

Parental Benefits

• Birth Parent or Maternity Leave
• Non-Birth Parent or Paternity Leave
• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources
• On-site/Nearby Childcare
• Adoption Leave

Work Flexibility

• Flexible Work Hours
• Remote Work Opportunities
• Hybrid Work Opportunities

Office Life and Perks

• Commuter Benefits Program
• Casual Dress
• Happy Hours
• Snacks
• Company Outings
• On-Site Cafeteria
• Holiday Events
• Some Meals Provided

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence
• Volunteer Time Off

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Relocation Assistance
• Financial Counseling
• Stock Purchase Program
• 401(K)
• Company Equity

Professional Development

• Tuition Reimbursement
• Promote From Within
• Mentor Program
• Access to Online Courses
• Lunch and Learns
• Internship Program
• Work Visa Sponsorship
• Leadership Training Program
• Associate or Rotational Training Program
• Shadowing Opportunities

Diversity and Inclusion

Employee Resource Groups (ERG)

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