About Us

At Mastercard, we're powering economies and empowering people, building ​ a sustainable economy where everyone prospers.

Size: 10000+ employees
Industry: Consulting, Financial Services, Technology, Fintech

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Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Implementation

Job Overview:

In a customer-facing environment, lead processing implementation projects of a technical and non-technical nature. Deliver standard implementation activities ensuring quality and reliability of the implementations.

Major Accountabilities:

• Provide end-to-end project execution throughout processing implementation projects.
• Assess and document customer needs and according implementation activities.
• Drive customer processing implementation projects of electronic payments processing business activities following the global project coordination methodology.
• Guide customers through applicable Master Card processing rules, specification and documentation
• Identify appropriate processing implementation support documentation (contracts, agreements, forms etc...) to be provided by customers,
• Handle multiple customer processing implementation projects in parallel.

Education:

Bachelor's degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience.

Knowledge / Experience:

• One to three years of "Information Technology" system knowledge, with basic understanding of network technology, applications, and project management.
• Understanding of payment transaction processing and industry business principles.
• Understanding of Master Card's payment processing systems, formats and associated customer host interface testing services and principles.
• Understanding of the 4 party model and the full transaction lifecycle for Master Card brands

Skills/ Abilities:

• Ability to interact well with the customer
• Good verbal and written communication skills; Fluency in English and Spanish required.
• Self Starter with a desire to learn independently
• Good project management skills
• Ability to manage change in a technical work environment
• Ability to understand theory /principles and apply it in the environment
• Ability to work as a part of a cross functional team

Work Conditions:
Occasional domestic travel

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Email Address

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Client-provided location(s): Bella Vista, Dominican Republic

Job ID: Mastercard-22331_R-258595

Employment Type: OTHER

Posted: 2025-08-22T19:21:33
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Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• FSA
• FSA With Employer Contribution
• HSA
• HSA With Employer Contribution
• Fitness Subsidies
• On-Site Gym
• Pet Insurance
• Mental Health Benefits
• Virtual Fitness Classes
• Health Reimbursement Account

Parental Benefits

• Birth Parent or Maternity Leave
• Non-Birth Parent or Paternity Leave
• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources
• On-site/Nearby Childcare
• Adoption Leave

Work Flexibility

• Flexible Work Hours
• Remote Work Opportunities
• Hybrid Work Opportunities

Office Life and Perks

• Commuter Benefits Program
• Casual Dress
• Happy Hours
• Snacks
• Company Outings
• On-Site Cafeteria
• Holiday Events
• Some Meals Provided

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence
• Volunteer Time Off

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Relocation Assistance
• Financial Counseling
• Stock Purchase Program
• 401(K)
• Company Equity

Professional Development

• Tuition Reimbursement
• Promote From Within
• Mentor Program
• Access to Online Courses
• Lunch and Learns
• Internship Program
• Work Visa Sponsorship
• Leadership Training Program
• Associate or Rotational Training Program
• Shadowing Opportunities

Diversity and Inclusion

Employee Resource Groups (ERG)

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