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Site: Mass General Brigham Incorporated
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary:
Mass General Brigham (MGB) is a leader in delivering exceptional patient care. We are dedicated to clinical excellence, operational efficiency, and compliance integrity. Our mission-driven work environment offers numerous opportunities for professional growth and continuing education.
The Senior Manager of Emergency Department Coding will be responsible for overseeing the coding functions for both facility and professional services to ensure accuracy, compliance, and optimal reimbursement. This role is critical as it covers multiple MGB Emergency Departments, which collectively handle around 500,000 visits annually. This role requires deep expertise in Emergency Department coding guidelines, CPT/HCPCS, ICD-10-CM, and payer-specific requirements for both facility and professional billing, trauma and critical care coding.
Key Responsibilities:
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Lead, mentor, and manage a team of coders for facility and professional services.
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Ensure coding accuracy and compliance with federal/state regulations and payer guidelines.
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Oversee coding audits, quality assurance processes, and ongoing staff education.
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Collaborate with clinical, billing, and compliance teams to resolve coding-related issues.
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Monitor KPIs, productivity, and denial trends to optimize revenue cycle performance.
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Stay current with regulatory changes, coding updates, and industry best practices.
Qualifications:
Education
- Bachelor's Degree in Health Information Management or related field of study required
Licenses and Credentials:
- RHIA, RHIT, CPC, COC, or CCS certification; advanced credentials are preferred.
Experience
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5+ years of progressive coding experience required
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2+ years in a leadership role preferred
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Strong knowledge of outpatient facility and professional surgical coding guidelines.
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Proven track record in team leadership, process improvement, and compliance oversight.
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Excellent communication, analytical, and organizational skills.
Knowledge, Skills and Abilities
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Excellent communication and interpersonal skills to effectively interact with individuals at all levels, including patients, visitors, and staff.
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Extensive knowledge of coding systems, including ICD-10, CPT, HCPCS, and DRG.
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Strong understanding of coding guidelines, conventions, and industry regulations.
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In-depth knowledge of revenue cycle management, billing processes, and healthcare reimbursement methodologies.
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Familiarity with coding software and technology, such as encoder systems and computer-assisted coding (CAC) tools.
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Excellent leadership and management skills with the ability to motivate and develop coding staff.
Working Schedule:
- Remote, M-F eastern standard business hours. Requires a quiet, secure, HIPAA-compliant workstation
Additional Job Details (if applicable)
Remote Type
Remote
Work Location
399 Revolution Drive
Scheduled Weekly Hours:
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$99,465.60 - $141,804.00/Annual
Grade
8
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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About Mass General Brigham

Mass General Brigham
PublicMass General Brigham Inc. is a not-for-profit, integrated health system based in Greater Boston. It operates two academic medical centers—Massachusetts General Hospital and Brigham and Women's Hospital—along with specialty and community hospitals, home care, urgent care, and a licensed health plan...
10,001+
Employees
Boston
Headquarters
Reviews
3.8
36 reviews
Work Life Balance
3.9
Compensation
3.8
Culture
3.8
Career
4.0
Management
3.7
74%
Recommend to a Friend
Pros
Good work-life balance and flexible environment
Competitive compensation and benefits
Opportunity for career growth
Cons
Some organizational bureaucracy
Room for improvement in processes
Internal communication could improve
Salary Ranges
56 data points
Junior/L3
Mid/L4
Junior/L3 · Licensing Manager I
1 reports
$140,300
total / year
Base
$122,000
Stock
-
Bonus
-
$140,300
$140,300
Interview Experience
41 interviews
Difficulty
3.2
/ 5
Duration
14-28 weeks
Offer Rate
40%
Experience
Positive 69%
Neutral 12%
Negative 19%
Interview Process
1
Phone Screen
2
Technical Interview
3
Hiring Manager
4
Team Fit
Common Questions
Technical skills
Past experience
Team collaboration
Problem solving
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