Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary:

GENERAL SUMMARY/OVERVIEW STATEMENT: Installs, calibrates, repairs and inspects medical equipment and solves moderately complex problems in the field. Performs repairs up to and including the diagnosis and repair of difficult technical problems. Participates in evaluations and installations of equipment. Provides information to develop procedures.

PRINCIPAL DUTIES AND RESPONSIBILITIES: Note: The terms medical equipment and medical device may be either or all of electronic, mechanical and computer-based technologies for use in clinical or research applications and/or clinical facilities systems.

1. Following departmental Medical Equipment Management Plan (MEMP) procedures, inspects newly acquired medical devices and systems for safety and function and attaches and assigns appropriate control numbers and labels to medical devices. Acquires the necessary information for accurate database inventory entry.

2. Conducts complete performance assurance and electrical safety testing. Performs preventive/scheduled maintenance on medical devices as required. May provide information for the development of testing protocols.

3. Responds to medical equipment problems in clinical areas or research areas; evaluates, troubleshoots and corrects problems up to and including those requiring rule-based trouble-shooting and a moderate level of diagnostic skill and having a moderate to high level of acuity and complexity. Determines the need to remove and/or replace malfunctioning medical devices from service and implements accordingly.

4. Performs equipment repairs of substantial difficulty to a level requiring generic test instrumentation or diagnostic software, e.g., to board or component level for electrical devices.

5. Participates in medical equipment evaluations, installations and upgrades, including software revision updates. 6. Makes periodic rounds of assigned clinical areas to assess operation of medical devices and systems. Notes trends and works with Team Leader to develop and implement solutions to address recurring problems.

6. Instructs clinical and technical staff and other support personnel on the operation, safe use, care and handling, and user maintenance procedures for medical equipment.

7. Instructs department and other equipment technical staff on testing, calibration, preventive maintenance, basic trouble-shooting and repair of medical equipment.

8. Using a computer database, thoroughly and accurately documents inspections, repairs, maintenance procedures, and training activities in a timely manner. Documents and maintains accurate and current inventory records of all replacement and repair parts.

9. Attends and satisfactorily completes training courses on operating, testing, maintaining, and repairing medical devices or systems. Disseminates newly acquired knowledge to team members and department as appropriate. Uses this knowledge to suggest improvements to our procedures and systems for managing and maintaining medical equipment.

10. Using data indicators, intuition, and/or other resources, helps to identify system, safety and quality problems, suggests solutions, and provides information that leads to change in department and on teams.

11. Under supervision of an engineer or department leadership, may assist in investigations of clinical incidents involving medical equipment.

12. Performs on-call function (schedule rotation) providing in-house repairs and assistance as needed.

13. Performs other related duties as required.

Qualifications:

1. Associate's (AS) degree in Biomedical Equipment Technology or equivalent level of education or experience.

2. One to two years related experience preferred.

3. Must have competence in repair of mechanical, electro-mechanical, electronic, and/or computer medical technology to sufficiently diagnose and repair medical devices and systems.

4. Interpersonal and communication skills to effectively work with team members and customers at all levels.

5. Ability to perform testing and troubleshooting of medical devices involving specialized and generic test equipment and software diagnostic tools

6. Understanding of electrical and mechanical biomedical safety principles.

Additional Job Details (if applicable)Remote Type
Onsite

Work Location
100 Blossom Street

Scheduled Weekly Hours:

40

Employee Type
Regular

Work Shift
Day (United States of America)

Pay Range
$26.34 - $37.64/Hourly

Grade
4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.