Jobs
Compensation
$39,520 - $58,240
Benefits & Perks
•Healthcare
•401(k)
•Career advancement opportunities
•Recognition programs
•Healthcare
•401k
Required Skills
Patient care
De-escalation
Communication
Computer proficiency
Safety awareness
Behavioral intervention
Site: Brigham and Women's Faulkner Hospital, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary:
The Mental Health worker is a member of the multidisciplinary team who, under the supervision of a Registered Nurse, performs a variety of duties on the milieu that include direct patient care, patient monitoring, coordination of and execution of milieu groups, and monitoring the tone and activity of the unit to ensure a safe environment. Maintains current education for and is expected to provide for the ADLs of adult and geriatric patients. Utilizes de-escalation strategies to assist patients with self-regulation within the mission of reduction of restraint/reduction on a DMH Licensed unit. The Mental Health Worker will also ensure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice.
Does this position require Patient Care?
Yes
Essential Functions
Grade 135
-PROVISION OF A SAFE ENVIRONMENT
- Follows unit maintenance and safety checks procedures at all times. Demonstrates accurate documentation of safety checks.
- Demonstrates proper management of “sharps” according to policy.
- Demonstrates understanding and management of patient privilege system.
- Able to recognize warning signs indicative of an increase in potential for violence against self or others.
- Prevents the use of restraint and seclusion by strategically intervening and ef fectively deescalating potentially violent situations.
- Understands the mission of restraint/seclusion reduction and maintains annual behavior management certif ication.
- Recognizes changes in patient behaviors and communicates them to the Clinical Leader/Charge Nurse.
- Demonstrates proper use of limit setting and behavioral intervention strategies.
- Anticipates and identif ies safety risks and takes action by evaluating products, devices, and safety procedures.
- Trained to participate in the restraint/seclusion of patients when all other less restrictive measures have failed.
- Monitors patients in restraints, seclusion and/or provides constant observation according to policy.
- Manages and negotiates safe entry to and exit of persons f rom the locked unit.
- Demonstrates appropriate hand hygiene and follows infection control procedures.
- Demonstrates understanding of and utilizes appropriate therapeutic boundaries with patients, families, and co-workers.
- Maintains CPR certif ication.
-PATIENT CARE
- Accurately takes and records patient vital signs (T,P,B/P,R O2 sat) and weights. Notif ies RN of abnormal f indings.
- Notifies RN of any deterioration of the patient’s physical status (per RRT and stroke criteria).
- Collects and accurately labels specimens using 2 patient identif iers.
- Performs blood glucose monitoring and notif ies RN of abnormal f indings.
- Assists patients as needed with all necessary aspects of ADLs (bathing, laundry, organizing room, maintenance of nutritional/hydration needs, assistance with and monitoring of elimination needs).
- Assists patients with managing/organizing their time on the milieu.
- Assists in the admission process by performing a complete and accurate search of patient belongings. Labels and stores belongings according to unit policy.
- Maintains patient’s personal belongings that are located in the “sharps” closet.
- Participates in the unit based group treatment program.
- Follows milieu care plans.
- Plans and engages patients through unit activities as coordinated with the charge nurse.
- Coordinates with the primary nurse and/or assigned nurse about patient care throughout the patient care assignment.
- Utilizes appropriate equipment f or the management of patient’s with physical disabilities (wheelchairs, geri-chairs, side rails, handicapped shower facilities, physical lif ts).
- Identif ies the unique needs and implements appropriate interventions for age specific populations.
-COLLABORATIVE INTERDISCIPLINARY CARE
- Collaborates with other health care team members to provide interdisciplinary patient care by attending assigned team meetings.
- Shares observations of patient behavior information with interdisciplinary team members.
- Attends Teaching or Special Case conferences involving their patient(s).
- Acts as a patient advocate within the interdisciplinary team.
-MANAGEMENT OF INFORMATION
- Documents patient observation in the medical record. RN co-signs patient care notes.
- Documents group notes on group forms.
- Demonstrates competency in and utilizes Outlook email, People Sof t, Faulkner 411 or other databases as needed to procure information.
-ORGANIZATIONAL ETHICS
- Maintains and promotes an atmosphere which ref lects the mission and values of the organization including adherence to all C.A.R.E. Standards.
- Maintains standards of conf idential patient care.
- Demonstrates sensitivity to cultural practices and needs by coordinating communication, visitation, and interpreter services as needed.
-MANAGEMENT OF RESOURCES
- Assists in the procurement and provision of equipment and supplies as required by patients (toiletries, basic supplies, food and beverages).
- Assists the unit by limiting use of overtime to emergencies and ensuring proper approval of overtime as indicated.
-PATIENT/FAMILY EDUCATION
- Participates in ef forts to problem solve and respond to psychosocial needs of patients and families.
- Provides information on helpful resources to patient family and other contacts as indicated.
- Responds to patient family or other contacts professionally and empathically.
-COMPETENCY
- Completes annual competencies (hospital wide and unit based).
- Utilizes resources to meet education needs.
- Seeks ongoing supervision for professional development.
-QUALITY IMPROVEMENT
- Understands principles of SEAQ/QI and customer service approach by involving oneself in unit QI activities.
- Identif ies and communicates quality issues to Nursing Director/Clinical Leader/Charge Nurse.
-CONTINUUM OF CARE
- Interacts and works with other departments to provide interdisciplinary patient care, i.e. Dietary, SPD and Housekeeping.
- Facilitates patient information across departments, systems, and other facilities.
Qualifications
Education:
High School Diploma or Equivalent required and Bachelor's Degree Psychology preferred or Bachelor's Degree Mental Health preferred
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials:
- Basic Life Support BLS - Generic
- HR Only required
Experience:
2 years of inpatient psychiatric experience preferred Previous group experience preferred
- Knowledge, Skills and Abilities
- Two years inpatient MHW experience will be considered in lieu of bachelor's degree.
- Computer proficiency.
Additional Job Details (if applicable)Remote Type
Onsite
Work Location
1153 Centre Street
Scheduled Weekly Hours
36
Employee Type
Regular
Work Shift
Night (United States of America)
Pay Range
$18.99 - $28.21/Hourly
Grade
SF1135
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
2810 Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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About Mass General Brigham

Mass General Brigham
PublicMass General Brigham Inc. is a not-for-profit, integrated health system based in Greater Boston. It operates two academic medical centers—Massachusetts General Hospital and Brigham and Women's Hospital—along with specialty and community hospitals, home care, urgent care, and a licensed health plan...
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3.8
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Work Life Balance
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Pros
Good work-life balance and flexible environment
Competitive compensation and benefits
Opportunity for career growth
Cons
Some organizational bureaucracy
Room for improvement in processes
Internal communication could improve
Salary Ranges
56 data points
Junior/L3
Mid/L4
Junior/L3 · Licensing Manager I
1 reports
$140,300
total / year
Base
$122,000
Stock
-
Bonus
-
$140,300
$140,300
Interview Experience
41 interviews
Difficulty
3.2
/ 5
Duration
14-28 weeks
Offer Rate
40%
Experience
Positive 69%
Neutral 12%
Negative 19%
Interview Process
1
Phone Screen
2
Technical Interview
3
Hiring Manager
4
Team Fit
Common Questions
Technical skills
Past experience
Team collaboration
Problem solving
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