Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Full-Time Onsite

• Monday
• Friday
  8am to 5pm

Job Summary

Senior Administrative Manager will support the Division of Pediatric Cardiology, Division of Pediatric Rheumatology, and four satellite pediatric subspecialty clinics located in the Greater Boston area.

Summary:

-Responsible for overseeing and enhancing the administrative operations of the hospital, ensuring the efficient management of resources, staff, and processes.
-This leadership role involves strategic planning, operational oversight, and the implementation of policies and procedures to support the hospital's mission and goals.
-This role also works closely with senior management to drive organizational effectiveness and ensure high-quality administrative support.

Essential Functions

-Develop and implement strategic administrative policies and procedures to improve efficiency and effectiveness.
-Oversee daily administrative operations, ensuring seamless coordination across departments.
-Manage the administrative support functions, including scheduling, correspondence, and record-keeping.
-Supervise, mentor, and support administrative staff, including hiring, training, and performance evaluations.
-Ensure compliance with healthcare regulations, hospital policies, and accreditation standards.
-Enhance patient and visitor experience by ensuring high standards of service in all administrative functions.

Qualifications

Education:

Bachelor's Degree Healthcare Administration required or Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?
No

Experience:

Administrative experience in a healthcare setting 5-7 years required and Experience in a management or leadership role 3-5 years required

• Knowledge, Skills and Abilities
• Proven leadership and strategic management capabilities.
• Excellent organizational and problem-solving skills.
• Advanced proficiency in office software (e.g., Microsoft Office Suite) and electronic health records (EHR) systems.
• Exceptional communication, interpersonal, and negotiation skills.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Strong analytical skills and the ability to manage complex projects and initiatives.

Additional Job Details (if applicable)

Some travel will be required between different clinic sites in the Greater Boston area (Danvers, Boston, Foxborough, NWH).

Remote Type

Onsite

Work Location

175 Cambridge Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$86,611.20 - $126,027.20/Annual

Grade

8

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.