Jobs
Required Skills
Clinical research protocols
GCP guidelines
ICH guidelines
Data management
Patient communication
Organizational skills
Site: The Brigham and Women's Hospital, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary:
Working under the supervision of the Administrative Director of the CNCT and the Principal Investigator and following established policies, procedures, and study protocols, provides assistance on clinical research studies, including recruiting, evaluating, and consenting patients for studies; collecting and organizing patient data; scheduling patients for study visits; maintaining and updating data generated by the study, all IRB submissions such as application, amendments, annual reviews and adverse events, and communicating with national and international research collaborators.
Assists with clinical research studies as per study guidelines and protocols.
Screen for eligibility, recruit and evaluate potential study patients. Per protocol instruction, conducts telephone interviews or schedules patients for in-person study visits and screening.
May be required to perform clinical tests such as questionnaires, cognitive assessments, etc. if certified and as needed. Will work with colleagues in research labs to set up lab testing, shipping, etc.
Responsible for collecting data and maintaining the patient information database for several studies. It may be required to input data. Maintains study subject records as a part of the record-keeping function. Prepares data for analysis and data entry.
Interact with patients/subjects regarding the studies, including patient education, procedural instruction, and follow-up. Prepare materials to advertise studies. Answers any phone calls and inquiries regarding study protocol. Refers participants when appropriate to supervisor or clinical staff.
Will serve as a liaison between patient and physician. First point of contact for study communication. Advocate for patients to ensure a good experience while in your trial and assure compliance.
Communicates with sponsor companies, CRAs, central labs, and testing facilities, both external and internal.
Responsible for scheduling all research meetings with monitors or sponsors.
Creates, distributes, and files all study documents per protocol and updates them as needed.
Responsible for various study information or packets, i.e., schedules, directions, and reimbursements to study participants.
Responsible for staff study training.
Prepares and submits all IRB documents: applications, amendments, annual reviews, and serious adverse events.
Oversees study budgets and patient reimbursements.
Monitors and sets up any needed equipment.
Maintains inventory and orders supplies when necessary.
Maintains all study regulatory documents.
All research administrative tasks.
Performs other duties as assigned
Complies with all policies and standards.
Qualifications:
Education:
Bachelor's Degree Science required:
Can this role accept experience in lieu of a degree?
No
Experience:
Related post-bachelor's degree research experience 1-2 years required
Knowledge, Skills and Abilities
-Excellent interpersonal skills are required to work with the study participants, PIs, research collaborators, colleagues and supervisors.
-Good oral and written communication skills.
-Knowledge of clinical research protocols.
-Knowledge of GCP and ICH guidelines.
-Knowledge of computer programs, databases, etc.
-Able to work independently.
-Able to multi-task on several project simultaneously, and shift focus multiple times per day
-Able to work under deadline pressure
-Ability to problem solve quickly and accurately.
-Excellent organizational skills and ability to prioritize and delegate a variety of tasks.
-Careful attention to detail.
-Ability to demonstrate professionalism and respect for subjects' rights and individual needs.
-Ability to work with vulnerable subjects (pregnant women with neurologic illness).
-Basic knowledge of human anatomy, physiology, pharmacology
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
60 Fenwood Road
Scheduled Weekly Hours:
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$24.28 - $39.43/Hourly
Grade
6
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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About Mass General Brigham

Mass General Brigham
PublicMass General Brigham Inc. is a not-for-profit, integrated health system based in Greater Boston. It operates two academic medical centers—Massachusetts General Hospital and Brigham and Women's Hospital—along with specialty and community hospitals, home care, urgent care, and a licensed health plan...
10,001+
Employees
Boston
Headquarters
Reviews
3.8
36 reviews
Work Life Balance
3.9
Compensation
3.8
Culture
3.8
Career
4.0
Management
3.7
74%
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Pros
Good work-life balance and flexible environment
Competitive compensation and benefits
Opportunity for career growth
Cons
Some organizational bureaucracy
Room for improvement in processes
Internal communication could improve
Salary Ranges
56 data points
Junior/L3
Mid/L4
Junior/L3 · Licensing Manager I
1 reports
$140,300
total / year
Base
$122,000
Stock
-
Bonus
-
$140,300
$140,300
Interview Experience
41 interviews
Difficulty
3.2
/ 5
Duration
14-28 weeks
Offer Rate
40%
Experience
Positive 69%
Neutral 12%
Negative 19%
Interview Process
1
Phone Screen
2
Technical Interview
3
Hiring Manager
4
Team Fit
Common Questions
Technical skills
Past experience
Team collaboration
Problem solving
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