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Clinical Liaison, Home Care

Mass General Brigham

Clinical Liaison, Home Care

Mass General Brigham

Charlestown-MA

·

On-site

·

Contract

·

2w ago

Compensation

$70,720 - $104,000

Benefits & Perks

Healthcare

Tuition Reimbursement

Career Advancement

Recognition Programs

Healthcare

Required Skills

Community Outreach

Healthcare Knowledge

Communication

Patient Advocacy

Care Coordination

Site: The Spaulding Rehabilitation Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Connect patients with the care they need—right in the comfort of their own homes!

At Mass General Brigham Home Care, we provide a robust benefits package, including tuition reimbursement, designed to support your professional growth and career advancement.

Our mission is to deliver compassionate, non-acute care to patients at home. As a Clinical Liaison, you will serve as a critical bridge between patients, families, and healthcare providers, facilitating smooth care transitions by coordinating and advocating for timely access to appropriate home care services.

We are seeking a per diem Clinical Liaison to join our team in a hybrid role, with initial training at multiple sites, for the first 90 days. Must be willing to work weekends and holiday as needed. The hours will vary but could include: 8am - 4:30pm or 7:30am - 4pm or 4pm - 6pm or 4pm - 7pm.

In this role, you will:

  • Build and nurture relationships with hospitals, clinicians, patients, and community resources to ensure coordinated care.
  • Assess patient needs in collaboration with clinical teams and recommend appropriate home care services.
  • Navigate complex healthcare systems to remove barriers and improve patient access.
  • Maintain meticulous documentation to support clinical decision-making and compliance.
  • Partner with nurses, therapists, and care coordinators to deliver seamless and patient-centered care transitions.

Job Summary

Responsible for establishing and maintaining strong connections with community partners, healthcare providers, and relevant organizations by promoting the hospital's services, building relationships, and facilitating seamless patient transitions between the community and hospital settings.

Essential Functions
-Develop and implement outreach strategies to connect with local community organizations, physician practices, clinics, senior living facilities, and other healthcare providers.
-Build and maintain strong relationships with key stakeholders to promote the hospital's services and create referral pathways.
-Educate community partners and healthcare providers about the hospital's specialized services, programs, and resources available to patients.
-Collaborate with physicians, discharge planners, case managers, and other healthcare professionals to facilitate patient referrals to the hospital.
-Conduct assessments to identify healthcare needs and gaps in the community.
-Organize and participate in community events, health fairs, seminars, and workshops to promote the hospital's services and engage with the public.
-Collaborate with the hospital's marketing and public relations teams to develop targeted materials and messages for community outreach efforts.

Qualifications

Education:

Bachelor's Degree Healthcare Management required or Bachelor's Degree Public Relations required or Bachelor's Degree Related Field of Study required

Licenses and Credentials:

Occupational Therapist Assistant Massachusetts:

Licensed Practical Nurse Massachusetts:

Physical Therapist Assistant Massachusetts:

Respiratory Therapist Massachusetts:

Licensed Clinical Social Worker LCSW - Massachusetts:

Licensed Independent Clinical Social Worker LICSW - Massachusetts

Occupational Therapist Massachusetts:

Physical Therapist Massachusetts:

Registered Nurse RN - Massachusetts:

Speech-language Pathologist Massachusetts:

Licensed Mental Health Counselor LMHC - Massachusetts:

Experience:

Community Outreach Experience 2-3 years required, and Healthcare/Managed Care Experience 1-2 years required

Additional Job Details (if applicable)

Mass General Brigham Home Care serves patients from rehabilitation after illness or injury, to chronic disease management. We are dedicated to providing the highest quality specialized care designed to meet the patients’ unique needs with the goal of optimizing independence and quality of life. Our clinicians are highly skilled and able to function both independently and as part of an interdisciplinary team.

Ideal candidates are empathetic communicators with strong organizational skills, clinical knowledge, and a passion for advocacy. Your ability to listen, problem-solve, and manage multiple priorities will help patients and families feel supported throughout their care journey.

At Mass General Brigham Home Care, we value your clinical expertise as well as your professionalism, empathy, and commitment to excellence.

Are you ready to be a vital link in helping patients receive the care they deserve—right where they feel most comfortable? Join us and make a difference every day.  Apply today!

Remote Type

Hybrid

Work Location

300 First Avenue

Scheduled Weekly Hours

0

Employee Type

Per Diem

Work Shift

Day (United States of America)

Pay Range

$34.13 - $49.63/Hourly

Grade

7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1400 The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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About Mass General Brigham

Mass General Brigham

Mass General Brigham Inc. is a not-for-profit, integrated health system based in Greater Boston. It operates two academic medical centers—Massachusetts General Hospital and Brigham and Women's Hospital—along with specialty and community hospitals, home care, urgent care, and a licensed health plan...

10,001+

Employees

Boston

Headquarters

Reviews

3.8

36 reviews

Work Life Balance

3.9

Compensation

3.8

Culture

3.8

Career

4.0

Management

3.7

74%

Recommend to a Friend

Pros

Good work-life balance and flexible environment

Competitive compensation and benefits

Opportunity for career growth

Cons

Some organizational bureaucracy

Room for improvement in processes

Internal communication could improve

Salary Ranges

56 data points

Junior/L3

Mid/L4

Junior/L3 · Licensing Manager I

1 reports

$140,300

total / year

Base

$122,000

Stock

-

Bonus

-

$140,300

$140,300

Interview Experience

41 interviews

Difficulty

3.2

/ 5

Duration

14-28 weeks

Offer Rate

40%

Experience

Positive 69%

Neutral 12%

Negative 19%

Interview Process

1

Phone Screen

2

Technical Interview

3

Hiring Manager

4

Team Fit

Common Questions

Technical skills

Past experience

Team collaboration

Problem solving