Site: Mass General Brigham Community Physicians, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Opportunity:

MGB is offering a generous $10,000 sign-on bonus to welcome you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process. Please note all eligibility will be reviewed before an offer is made.

The Pediatric Care Management Intake Clinician (MSW) performs psychosocially focused intake for children referred to care management, with an emphasis on social risk, behavioral health, family systems, and community resource linkage. This role conducts comprehensive psychosocial assessments, evaluates safety and protective factors, coordinates benefits and services, and leads warm handoffs to longitudinal care teams. The MSW partners with RNs, CHWs, and other Pedi iCMP Staff to reduce barriers to care and improve outcomes.

Job Summary

Primary Responsibilities:

Psychosocial Intake Assessment:

• Complete comprehensive intake assessments according to best practices and alongside CHWs when able: family/caregiver supports, developmental/educational needs (IEP/504), behavioral health history, trauma exposure, safety/risk, transportation, financial and legal considerations.

• Screen for SDOH (food, housing, transportation, caregiver strain), safety concerns, and developmental needs.

• Identify eligibility for public benefits (Medicaid waivers, SSI, SNAP/WIC, transportation, respite).​

Care Planning & Service Navigation:

• Develop an initial integrated care plan aligned with family goals and clinical priorities.

• Coordinate with assigned Pedi iCMP Care Manager for behavioral health referrals (therapy, psychiatry), community resources, school collaboration, and home services.

• Relay the need for authorizations and applications (DME letters of support with RN/MD, home nursing, waivers) with assigned Pedi iCMP Care Manager.

Safety, Advocacy & Legal/Ethical Duties

• Conduct risk assessments; escalate acute concerns via appropriate pathways.

• Mandated reporting to child protective services when indicated, document thoroughly.

• Advocate for language access, disability accommodations, and educational rights.

Interdisciplinary Coordination

• Co-lead case huddles with RN partners; ensure warm handoffs to longitudinal CM/CHW.

Documentation, Quality & Equity

• Document assessments, plans, and referrals per licensure and NCQA regulatory standards.

• Contribute to quality improvement and equity initiatives.

Qualifications What You'll Bring

Qualifications:

• Master’s Degree in Social Work (MSW) from an accredited program (or equivalent master’s in Counseling/Mental Health) required.

• State licensure: LCSW, LICSW or LMHC or eligibility within required timeframe required.

• 2 years of experience with pediatric social work (hospital, outpatient, community and/or child welfare) required.

• Ability to prioritize urgent needs (suicide risk, unstable housing, food insecurity, utility shutoffs, CPS involvement, etc.) required.

• Experience with complex medical needs, behavioral health, trauma-informed care, and SDOH navigation strongly preferred.

Additional Job Details (if applicable)Schedule and Work Model

• Full time, Monday through Friday, standard ET business hours.

• Remote with the option to attend occasional team meetings at Assembly Row in Somerville, MA.

• Employees must use a stable, secure, and compliant workstation in a quiet environment. Teams video is required and must be accessed using MGB-provided equipment.

Remote Type

Remote

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$55,390.40 - $80,485.60/Annual

Grade

6

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

6010 Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.