Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Sr Administrative Manager – Transplant Center (Mass General Hospital)

This Senior Manager role within the Transplant Center at Mass General Hospital plays a critical role in driving operational excellence and supporting transplant services.

Job Summary:

Primary Responsibilities:

Lead day-to-day ambulatory and clinical operations for the Transplant Clinic.

Manage administrative teams supporting transplant surgeons and leadership.

Drive operational initiatives tied to ongoing transplant center restructuring.

Share responsibility for outreach initiatives with Brigham counterpart.

Partner closely with nursing and medical leadership to ensure smooth clinic and operational workflows

Lead the planning, development, and execution of departmental goals, ensuring alignment with organizational strategy.

Supervise and develop managers, supervisors, and staff; ensure appropriate staffing, performance management, and professional development.

Monitor key performance indicators, analyze trends, and implement process improvements to achieve operational excellence.

Collaborate across departments to support integrated service delivery and optimize resource utilization.

Ensure compliance with regulatory requirements, accreditation standards, and internal policies.

Prepare and manage budgets, forecasts, and financial performance targets.

Serve as a liaison to senior leadership, providing regular updates on program outcomes, risks, and opportunities.

Champion a culture of safety, accountability, and innovation.

Qualifications:

Ideal Candidate Profile:

• Strong Experience in clinical/medical operations management (required)
• Prior Transplant experience preferred but not required
• Proven people management experience in complex, academic medical center settings

Education:

Bachelor's Degree Healthcare required.

Master's Degree Related preferred.

Can this role accept experience in lieu of a degree?
Yes

Experience:

Experience leading operational or clinical programs in a healthcare or related setting 5-7 years required and Experience in a formal management or supervisory role overseeing teams and projects 3-5 years required

• Knowledge, Skills and Abilities
• Strong knowledge of healthcare operations, regulatory compliance, and performance improvement strategies.
• Excellent leadership and communication skills, with the ability to lead teams.
• Proficiency in project management, data analysis, and strategic planning.
• Ability to work collaboratively across disciplines and influence at multiple levels of the organization.
• Demonstrated commitment to quality, equity, and innovation in healthcare delivery.

Additional Job Details (if applicable)Remote Type
Onsite

Work Location
165 Cambridge Street

Scheduled Weekly Hours:

40

Employee Type
Regular

Work Shift
Day (United States of America)

Pay Range
$86,611.20 - $126,027.20/Annual

Grade
8

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.