Jobs
Required Skills
De-escalation
Communication
Physical fitness
Emergency response
First aid
CPR
AED
Report writing
Site: Brigham and Women's Faulkner Hospital, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Part-time 32 hours, evenings. Friday, Saturday, Sunday, and Monday.
Job Summary:
Schedule: Part-time 32 hours, evenings. Friday, Saturday, Sunday, and Monday.
Receiving general direction from the Security Director, Operations Manager, Manager of Special Investigations, Supervisor, or Charge Officer, the incumbent shall provide a safe and secure environment for all Hospital patients, visitors, and employees by enforcing Hospital security regulations and by continuously watching for and the timely reporting of any safety hazards or unusual occurrences through patrol of assigned areas. Furthermore, the incumbent shall provide protective service and response for the protection of the people and property of the Hospital and is responsible for assisting with the day-to-day operation of the Department.
Responsibilities include but are not limited to:
Protects people and property through patrol, investigation, monitoring alarms, and surveillance cameras
Provide escorts for staff, visitors, and patients as requested.
Apprehends criminal violators when necessary and appropriate.
Provides emergency response to a variety of situations.
Applies patient restraints as needed.
Patrols assigned areas, buildings, and grounds, giving attention to those areas where security problems have occurred. Identify unsafe conditions and improperly secured areas/property to help prevent theft, injuries, or damages to Hospital property, patients, visitors, and employees. Maintains strict confidentially at all times.
Prepares and submits written reports and daily events in a complete, timely, and accurate manner.
Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation.
Acts as Security Dispatch Operator as needed.
Acts as a first responder to Haz Mat incidents.
Creates safety awareness among patients, visitors, and staff.
Working Conditions:
Work is fast-paced and physically demanding.
Walks within the hospital and around the hospital campus; to and from parking areas and buildings on premises in all weather conditions.
Runs short distances when responding to stat calls and other security emergencies; interacting with patients as needed.
Stands for long periods both indoors and outdoors in all weather conditions.
Lifts pull and push when transporting and interacting with patients.
Potential hazards exist in encounters with physically aggressive patients, visitors, and others.
Qualifications:
- Minimum of a high school diploma required. A strong educational background (Associate’s or Bachelor’s degree) in criminal justice or related field is preferred. A combination of both experience and education will be considered.
- 1-3 years of police, emergency services, security, or related experience preferred.
- Must possess and maintain an MA driver’s license or valid license from the state in which the employee resides
- Must submit to and pass an annual criminal background check.
- Physically must be able to lift patients (approximately 50 pounds) with the help of others, walk at a rapid pace, walk/stand for extended periods, and withstand adverse weather conditions.
- Must obtain before the end of the training period and maintain throughout employment:De-Escalation Training and Healthcare Defensive Tactics System (HDTS)-
- Handcuff Tactics (HT)training
- Pepper Spray Defense (PSD) training
- First Aid/CPR/AED- within the first 60 days of hire
- C-Spine Immobilization training
- Must obtain within one year of employment and maintain throughout employment:Haz Mat Levels 1, 2 & 3
- International Association of Healthcare Security and Safety (IAHSS) Basic Officer Certification- As part of the career ladder
- Ensures all required training is up to date maintains individual training records and reports errors to appropriate supervisor or manager.
- Massachusetts License to Carry Class A preferred
- Ability to be licensed as a Special State Police Officer under the Commonwealth of MA General Laws Chapter 22 C, section 63.
- Recognize, acknowledge, respect, and effectively interact with people of different ages and cultures, establish positive relationships, and gain the trust and respect of others.
- Ability to deal with, and effectively deescalate, anxious/stressed people and manage aggression; Effectively manage a high volume of activity.
- Technology: use of access control and database software, communications equipment, and first aid equipment. Able to troubleshoot systems when necessary.
Additional Job Details (if applicable)
About Brigham and Women's Faulkner Hospital
Brigham and Women’s Faulkner Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable, and inclusive organization as we aim to reflect the diversity of our patients. At Mass General Brigham, we believe in equal access to quality care, employment, and advancement opportunities encompassing the full spectrum of human diversity: race, gender identity, sexual orientation, ability, religion, ethnicity, national origin, and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.
Brigham and Women's Faulkner Hospital is a 171-bed non-profit, community teaching hospital located in Jamaica Plain directly across the street from the Arnold Arboretum. Founded in 1900, Brigham and Women's Faulkner Hospital offers comprehensive care in a wide variety of specialties. Brigham and Women’s Faulkner Hospital is a designated Magnet hospital by the American Nurses Credentialing Center, a recognition that fewer than nine percent of all US hospitals receive.
At Brigham and Women’s Faulkner Hospital, we believe that everyone should have the chance to live a healthy life. From creating breakthroughs that have paved the way for treatments around the globe to training the next generation of providers, our patients, and those we may never meet, are at the center of everything we do. If you’re looking for more than a career, join Brigham and Women’s Faulkner Hospital. Our patients call it better care. Our employees call it home.
Remote Type
Onsite
Work Location
1153 Centre Street
Scheduled Weekly Hours:
32
Employee Type
Regular
Work Shift
Evening (United States of America)
Pay Range
$22.22 - $31.71/Hourly
Grade
5
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
2810 Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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About Mass General Brigham

Mass General Brigham
PublicMass General Brigham Inc. is a not-for-profit, integrated health system based in Greater Boston. It operates two academic medical centers—Massachusetts General Hospital and Brigham and Women's Hospital—along with specialty and community hospitals, home care, urgent care, and a licensed health plan...
10,001+
Employees
Boston
Headquarters
Reviews
3.8
36 reviews
Work Life Balance
3.9
Compensation
3.8
Culture
3.8
Career
4.0
Management
3.7
74%
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Pros
Good work-life balance and flexible environment
Competitive compensation and benefits
Opportunity for career growth
Cons
Some organizational bureaucracy
Room for improvement in processes
Internal communication could improve
Salary Ranges
56 data points
Junior/L3
Mid/L4
Junior/L3 · Licensing Manager I
1 reports
$140,300
total / year
Base
$122,000
Stock
-
Bonus
-
$140,300
$140,300
Interview Experience
41 interviews
Difficulty
3.2
/ 5
Duration
14-28 weeks
Offer Rate
40%
Experience
Positive 69%
Neutral 12%
Negative 19%
Interview Process
1
Phone Screen
2
Technical Interview
3
Hiring Manager
4
Team Fit
Common Questions
Technical skills
Past experience
Team collaboration
Problem solving
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