Site: The Mc Lean Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

3 East Residential

Job Summary:

The Program Manager is responsible for the daily operations of the program. Under the supervision of the Program Director, the Program Manager will maximize the operational efficiency of all program aspects and be responsible for implementing all general, emergency, personnel, and program-specific policies and procedures necessary to ensure a safe and efficiently run department.
Does this position require Patient Care?No
Essential Functions
Recruit, hire, train, and supervise staff.
-Ongoing development/implementation of New Hire Orientation to document all measures taken to orient new staff and ensure adequate/thorough education and training for employees.
-Collaborate with the Program Director regarding any necessary issues of disciplinary action, including review of any documented verbal counseling and written warnings. Complete annual Performance Appraisals alongside the Program Director.
-Oversee all general services provided in the program to ensure compliance with program mission, established philosophies, and published Program Guidelines.
-Assist in building and leading a high-performing team.
-Act as a liaison between all levels of staff to effectively address all program concerns, respond to complaints, escalate issues, and ensure coverage as needed.
-Develop systems and procure organizational tools to improve efficiency, orderliness, and safety.

Qualifications:

Education:

Bachelor's Degree Related Field of Study required and Master's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?
Yes

Licenses and Credentials:

Experience:

Program Management Experience 3-5 years preferred or Supervisory/Team Leadership Experience 3-5 years required

• Knowledge, Skills and Abilities
• Knowledgeable of program management principles, methodologies, and tools.
• Demonstrated experience in leading and managing cross-functional teams.
• Excellent strategic thinking and problem-solving skills.
• Strong business acumen and ability to identify and pursue funding opportunities.
• Excellent communication and presentation skills.
• Ability to work in a fast-paced, dynamic environment and adapt to change.

Additional Job Details (if applicable)

Physical Requirements

• Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occasionally (3-33%) 20lbs - 35lbs
• Carrying Occasionally (3-33%) 20lbs - 35lbs
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occasionally (3-33%)
• Stooping Occasionally (3-33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Constantly (67-100%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision
• Far Constantly (67-100%)
• Vision
• Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

17 Hillside Avenue

Scheduled Weekly Hours:

40

Employee Type

Regular

Work Shift

Rotating (United States of America)

Pay Range

$79,560.00 - $115,720.80/Annual

Grade

7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1600 The Mc Lean Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.