Security Officer

About the Organization

Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts and has been since 1886. Our network employs more than 2,00 medical professionals and support staff at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services throughout Hampshire and Franklin counties.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Under the direction of the Senior Manager, Security Services and within established organizational and departmental policies and procedures, responsible for performing a variety of duties, including patrolling and monitoring an assigned area.

Qualifications

Minimum Requirements:

• High school diploma or equivalent
• AVADE (Workplace Violence Prevention) training required within three (3) months of hire
• Demonstrated strong interpersonal skills required
• Demonstrated basic computer skills required
• Demonstrated good judgment required; demonstrated ability to interpret and adhere to both verbal and written instructions required
• 1 year experience / 21 years of age
• Healthcare experience / Law enforcement experience
• Availability to work weekends and holidays required
• Completion of Handcuffing certification within 2 weeks of hire
• Completion of IAHSS basic certification within 90 days of hire
• Exposure to Oleoresin capsicum (OC) spray including end user instruction and training
• BLS within 90 days

Essential Job Functions

Security and Life Safety Response:

• Respond to security and life safety issues as needed
• Demonstrate competence in the performance of duties and responsibilities related to interior security and safety
• Tour buildings and grounds periodically, minimum of 4 rounds per shift, examining doors, windows, and gates to ensure they are secure and not tampered with
• Confront unauthorized persons for questioning, route or detain them, or telephone police for assistance, according to circumstances
• Utilize emergency fire equipment (alarms, fire extinguishers) adequately and appropriately
• Respond to all calls for assistance
• Maintain a 100% response rate for assistance
• Respond to all calls for assistance immediately unless involved in or responding to an emergency situation
• Respond appropriately to violent/psychiatric patients
• Provide crowd control and dispersal when appropriate and notify police department for assistance when needed
• Notify police department when appropriate

Reporting and Documentation:

• Record and report any safety violations, plant equipment failure, plumbing, heating, or electrical malfunctions
• Document details on daily shift reports
• Complete required paperwork to account for all security related actions
• Complete all reports by the end of assigned shift
• Complete incident reports, occurrence forms, injury reports, and fall occurrence forms
• Notify Senior Manager, Security Services of major incidents
• Initiate investigations for all security related incidents
• Complete incident reports accurately 100% of time

Weapon and Contraband Control:

• Check persons for unauthorized weapons or contraband as requested by medical staff
• Confiscate and store weapons/contraband as required
• Notify police department when appropriate

Parking and Grounds:

• Check vehicles for signs of theft/vandalism
• Enforce parking policy with issuance of written warnings
• Check condition of parking lots/sidewalks in inclement weather and notify/assist appropriate personnel for sanding and shoveling
• Actively check exterior lights to ensure that all lights are working properly and report any lighting that is not working properly

Emergency Preparedness:

• Participate in appropriate role in hospital disasters, fires, drills, and other emergency situations

General Responsibilities:

• Exercise care in the operation of hospital equipment and reference material
• Adhere to strict confidentiality guidelines
• Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control, and environmental standards
• Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations, or journals to stay abreast of current trends in field of expertise
• Meet annual competency and retraining requirements
• Attend meetings as required
• Perform other functions/duties as requested

Physical Requirements:

• Physically must be able to lift 50 pounds
• Ability to run to any emergency within the hospital and be able to verbally and physically control an emergency situation upon arrival if necessary
• Strong sight and hearing abilities needed in order to effectively deal with diverse and emergency situations
• Ability to use enough force to subdue or restrain someone if necessary

Technology:

• Use of access control and database software, communications equipment, and first aid equipment
• Ability to trouble shoot systems when necessary

Work Details

Remote Type: Onsite

Work Location: 30 Locust Street

Scheduled Weekly Hours: 0

Employee Type: Per Diem

Work Shift: Day (United States of America)

Pay Range: $20.99 - $29.99/Hourly

Grade: 5

Compensation and Benefits

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package.

In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

Equal Opportunity Statement

Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.