Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Opportunity:

The Project Coordinator role is situated within the Mass General Brigham Office of the COO’s Project Management Office. This department of internal consultants and project managers partners with senior leadership to drive system-wide initiatives that advance MGB’s mission by improving patient care, accelerating research and innovation, enhancing education, and ensuring responsible resource stewardship.

This role provides a broad range of project support, such as but not limited to, project planning and tracking; analytics to support business decision making; meeting coordination, preparation, and documentation; and project communication efforts. This role will work on multiple concurrent projects, many of which involve interaction with clinical and administrative leaders throughout the system.

• Responsible for monitoring multiple medium to large-scale project activities, managing documentation, and facilitating communication among team members to ensure the successful execution of projects.
• Tracks and ensures that the schedule, budget, and details of project tasks are well-organized.
• Analyzes data, prepares reports, and provides regular updates to the project team.
• Identifies and escalates issues and risks and recommends solutions.
• Leads and provides guidance and support to other administrative team members.

Job Summary:

Primary Responsibilities:

Project Support

• Provides support and coordination for assigned activities, ensuring all assignments and projects are delivered on-time and within scope
• Assists in driving the objectives of the select projects and committee(s) forward by collaborating and serving the teams and/or chairs’ needs
• Oversees meetings logistics by working with stakeholders, administrative assistants, and others to ensure key stakeholders are in meetings/engaged in the work
• Assists in developing and maintaining detailed project plans with timelines, milestones, and dependencies with appropriate interim milestones to mark progress
• Partners with project leadership to plan project activities, determine meeting agendas, and facilitate as appropriate; takes detailed meeting minutes and documents key takeaways such as decisions and action items
• Coordinates activities of MGB subject matter experts to support their assigned project responsibilities
• Proactively identifies potential issues / challenges to project implementation, escalates them to leadership, and supports devising contingency plans

Analysis

• Performs data analysis and manipulates large amounts of data to support business decision-making; presents data to both business and clinical constituents in an accurate, meaningful, and concise manner; converts data into persuasive presentations for leadership
• Gathers data and compiles information from a variety of disparate sources and ensures data integrity using quality checks at various points in the process
• Provides input to the team or senior leadership on additional analyses and key next steps

Communication and Collaboration:

• Develops strong, positive relationships with all levels of staff across MGB; collaborates with these colleagues to leverage their expertise and experiences to advance the work objectives
• Participates in relationship building by providing exceptional customer service and resourcefulness; exhibits professionalism in serving as a point of contact for work.
• Develops and disseminates accurate, relevant, and timely project updates to project leadership, subject matter experts, committees, and MGB leaders
• Prepares concise, creative, professional summaries of analyses and plans for members of Senior Leadership and others, as appropriate
• Creates draft written documents for project meetings, workshops, working sessions with the goal of facilitating decision-making, and advancing and achieving the stated milestones and objectives; obtains edits from leadership constituencies as needed and ensures information is depicted with polished formatting and graphics.

Qualifications:

What You'll Bring

Education:

• Bachelor's Degree Related Field of Study required

Experience:

• 1+ years of project management or project support experience required

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Visio, Share Point) required, and adept at learning new software applications.

• Prior business analysis and project coordination experience in a complex multi-faceted organization working with senior level leaders across multiple locations preferred

Additional Knowledge, Skills and Abilities:

• Ability to prioritize, delegate, and manage multiple projects and responsibilities simultaneously.

• Basic financial/accounting skills.

• Strong oral and written communication skills.

Additional Job Details (if applicable)

Schedule and Work Model

• Full-time (40 hours Monday through Friday) standard business hours

• Hybrid working model:

On-site at Assembly Row in Somerville, MA approximately 3 days/week, and on MGB hospital campuses based on business needs. Days in office vary depending on current project work.

• May involve work outside usual business hours (Some weekend retreats and evenings / early mornings to meet with clinicians. Need to be flexible with hours worked.)

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours:

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$79,560.00 - $115,720.80/Annual

Grade

7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.