Jobs
Benefits & Perks
•Healthcare
•Career advancement opportunities
•Recognition programs
•Healthcare
Required Skills
Communication
Organizational skills
Time management
Attention to detail
Physical strength
Documentation
Site: The Brigham and Women's Hospital, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Rotating weekends, 2-week rotation, varying start-times mostly day.
Job Summary:
Summary:
Performs Morgue reconciliation and general support tasks necessary for ensuring the continuity of the Morgue operations. Maintains Morgue equipment and facilities. Liaises with internal and external stakeholders regarding decedent remains, decedent affairs, and the Morgue process. Under the direction of the supervisor, performs other support tasks as needed. Demonstrates excellent communication skills and can communicate with a variety of people in a direct, personable, and articulate manner. The hospital's Morgue has a capacity of 25 and receives approximately 1,450 adult and perinatal deaths annually.
A degree in Funeral Directing is preferred.
Does this position require Patient Care? Yes
Essential Functions
-Functions as a resource and primary liaison on the decedent care and postmortem workflow. Collaborates effectively with internal and external stakeholders, providing support and triaging as needed. Responds to inquiries from family members.
-Facilitates receipt and release of decedents and specimens in the Morgue, including hospital inpatients, outpatients, private autopsy requests, contracted hospitals, funeral homes, New England Donor Services, Office of the Chief Medical Examiner, and applicable surgical specimens.
-Ensures proper identification and management of decedent remains, maintaining continuity of postmortem care and comprehensive tracking documentation. Performs additional care tasks as needed, including inventorying belongings and facilitating the movement of remains within the Morgue and Autopsy spaces.
-Demonstrates the ability to accurately review, interpret, and manage documentation related to deceased individuals. Ensures all documentation is organized.
-Ensures the Morgue spaces and equipment are consistently maintained, cleaned, disinfected, organized, tidy, and properly stocked.
-Complies with relevant state and federal laws and regulations, and established hospital and departmental policies, procedures, and objectives, including the areas of quality assurance, safety, environmental affairs, and infection control. Sustaining a high level of awareness of numerous discrepancies related to the decedent care process and following up accordingly.
Qualifications:
Education:
High School Diploma or Equivalent required or Associate's Degree Biology preferred or Associate's Degree Health Sciences preferred or Associate's Degree Related Field of Study preferred or Bachelor's Degree Health Sciences preferred or Bachelor's Degree Biology preferred or Bachelor's Degree Related Field of Study preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials:
Experience:
Mortuary or Decedent Affairs experience 1-2 years preferred
- Knowledge, Skills and Abilities
- Must be comfortable working around deceased individuals in a respectful and compassionate manner.
- Ability to lift, pull, and push substantial weight in a temperature-controlled Morgue setting.
- Must be comfortable and compassionate when communicating with individuals who are grieving the loss of a loved one.
- Must demonstrate strong communication and interpersonal skills to foster collaboration with both internal and external stakeholders.
- Must consistently maintain a professional demeanor and conduct.
- Must be highly detail-oriented, with strong organizational and time management skills and the ability to multitask effectively.
Additional Job Details (if applicable)Physical Requirements- Standing Frequently (34-66%)
-
Walking Frequently (34-66%)
-
Sitting Occasionally (3-33%)
-
Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
-
Carrying Frequently (34-66%) 20lbs - 35lbs
-
Pushing Occasionally (3-33%)
-
Pulling Occasionally (3-33%)
-
Climbing Rarely (Less than 2%)
-
Balancing Frequently (34-66%)
-
Stooping Occasionally (3-33%)
-
Kneeling Occasionally (3-33%)
-
Crouching Occasionally (3-33%)
-
Crawling Rarely (Less than 2%)
-
Reaching Frequently (34-66%)
-
Gross Manipulation (Handling) Frequently (34-66%)
-
Fine Manipulation (Fingering) Frequently (34-66%)
-
Feeling Constantly (67-100%)
-
Foot Use Rarely (Less than 2%)
-
Vision
-
Far Constantly (67-100%)
-
Vision
-
Near Constantly (67-100%)
-
Talking Constantly (67-100%)
-
Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
75 Francis Street
Scheduled Weekly Hours:
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.71 - $24.28/Hourly
Grade
2
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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About Mass General Brigham

Mass General Brigham
PublicMass General Brigham Inc. is a not-for-profit, integrated health system based in Greater Boston. It operates two academic medical centers—Massachusetts General Hospital and Brigham and Women's Hospital—along with specialty and community hospitals, home care, urgent care, and a licensed health plan...
10,001+
Employees
Boston
Headquarters
Reviews
3.8
36 reviews
Work Life Balance
3.9
Compensation
3.8
Culture
3.8
Career
4.0
Management
3.7
74%
Recommend to a Friend
Pros
Good work-life balance and flexible environment
Competitive compensation and benefits
Opportunity for career growth
Cons
Some organizational bureaucracy
Room for improvement in processes
Internal communication could improve
Salary Ranges
56 data points
Junior/L3
Mid/L4
Junior/L3 · Licensing Manager I
1 reports
$140,300
total / year
Base
$122,000
Stock
-
Bonus
-
$140,300
$140,300
Interview Experience
41 interviews
Difficulty
3.2
/ 5
Duration
14-28 weeks
Offer Rate
40%
Experience
Positive 69%
Neutral 12%
Negative 19%
Interview Process
1
Phone Screen
2
Technical Interview
3
Hiring Manager
4
Team Fit
Common Questions
Technical skills
Past experience
Team collaboration
Problem solving
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