Food Service Worker

About the Organization

The Spaulding Rehabilitation Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Perform a wide variety of duties directly related to meal service and department cleaning and sanitation. This includes assembly of patient meal trays per appropriate dietary guidelines on patient menu tickets. Other responsibilities include cleaning, sanitizing small and large equipment, as well as operating the pot/dish machine and working in the dish room.

Key Responsibilities

• Portion beverages, prepare cold foods and appropriate stock per patient tally guides
• Assemble patient trays by placing correct items on the tray, as identified on the patient menu
• Restock areas adhering to designated par levels
• Monitor expiration dates and stock stations according to the FIFO rule
• Clean all work areas per department standards
• Strip and sort carts and trays
• Wash dishes and utensils for patients and cafeteria service according to established guidelines
• Check items received from dish room for chips, breaks, and cleanliness; dispose of damaged items according to established procedures
• Sort all waste into three categories: recycling, compost, and trash
• Complete pot washing duties and special cleaning assignments per stated objectives
• Complete additional cleaning projects as assigned, including equipment, floors, and storage areas within allotted timeframes
• Complete all kitchen responsibilities in the allotted timeframe per the designated workflow
• Operate elevator per established guidelines
• Deliver callbacks to accurate patient floor within established timeframes after being checked by the supervisor
• Properly dispose of patient information in locked bins adhering to HIPAA regulations
• Participate in department trainings and in-services
• Report any equipment that is damaged or not in properly working order
• Complete additional department training, organization, or network activities per established objectives
• Uphold Mass General Brigham Organizational Values of Innovation, Collaboration, Accountability, Respect, and Excellence

Qualifications and Experience

Education/Degree

• High School Graduate or GED preferred

Experience

• One-year previous food service experience preferably in healthcare setting or equivalent

Licensure

• Serv Safe Food Handlers preferred

Skills

• Basic verbal, electronic and written communications skills using the English language
• Basic computer skills or ability to learn
• Time management & punctuality
• Highly developed communications and interpersonal skills, working with diverse population
• Work independently, be self-directed and contribute as a member of a team
• Anticipate challenges and develop and implement strategies for addressing them
• High level of service delivery
• Demonstrate initiative with ability to prioritize work, meet deadlines and adapt to changing situations
• Attention to detail

Job Details

• Work Location: 300 First Avenue
• Remote Type: Onsite
• Scheduled Weekly Hours: 20
• Employee Type: Regular
• Work Shift: Rotating (United States of America)
• Pay Range: $17.71 - $24.28/Hourly
• Grade: 2

Compensation and Benefits

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

Equal Opportunity Employment

The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world's most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we're more than a system—we're leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.