Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary:

Principal Duties and Responsibilities:

• Administrative Coordination (50%)

• Extensive daily communication and contact with many Clinical and Administrative Departments. This requires routing factual and confidential information and a detailed knowledge of policies and procedures across MGB Division of Cardiac Surgery

• Prepares various types of medical and administrative correspondence including memoranda, reports, letters and schedules. Composes, proofreads, and edits as necessary.

• Prepares, submits, and follows up on check requests, work orders, expense reports, and resource booking requests to ensure completion

• Coordinate divisional events such as visiting professorships, holiday parties, and assist with graduation activities, teaching conferences, and other faculty led events.

• Coordinate special events such as meetings, dinners, interview sessions, orientations or graduation activities, and surgical statistics regarding admissions, discharges, deaths and complications, database entry and processing of educational program data.

• Recruit and onboard various roles including, but not limited to, observers and research students

• Support weekly faculty meetings by running slides and marking down meeting minutes

• Assist with timekeeping in UKG

• Administrative Support (50%)

• Perform administrative duties under minimal supervision at the highest proficiency level.

• Provides direct support to Cardiac Surgery Faculty and Administrative Supervisor

• Work is highly complex, non-repetitive and often project oriented.

• Ability to solve problems and determine best course of action with little direction.

• Work on projects, coordinate work, take initiative using all available resources, follow through on issues when needed, apply knowledge as appropriate with little direction from Supervisor.

• Track expense budgets, perform basic bookkeeping tasks and create financial reports.

• Assist with training and orienting staff, as needed.

• Provide cross coverage as needed.

• Follow HIPAA guidelines for the management of patient privacy and confidentiality.

• Other duties, as assigned (listed below)

• Administrative Functions

• Works as a team member with all staff in the Division to ensure smooth operation of the Division, including participation in staff or faculty meetings, taking minutes, and preparing agendas.

• All other duties as needed and requested by the Administrative Manager

Qualifications:

Education:

High School Diploma or Equivalent required and Associate's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials:

Experience:

Administrative Support Experience 3-5 years required and Leadership Level Support Experience 2-3 years required

Knowledge, Skills and Abilities

·         Proficient user of Microsoft Office suite, including Excel and Access.

·         Interest in health care process improvement and care redesign

·         Excellent interpersonal skills and flexibility.

·         Excellent oral and written skills.

·         Understanding of and ability to use medical terminology.

·         Computer software and word processing skills including: MS Word, Excel, PowerPoint, Outlook, Internet and Windows.

·         Requires an ability to work effectively with physicians, physician assistants, and other clinical and support staff.

·         Strong communication and organizational skills.

·         Ability to focus detailed concentrated effort to multiple projects and re-establish priorities as necessary.

·         Ability to effectively respond to time sensitive and confidential issues.

·         Initiative and ability to work both independently and as a member of a functional team.

·         Strong attention to detail.

·         Ability to handle multiple tasks in a fast-paced environment

• Additional Job Details (if applicable)Physical Requirements
• Standing Occasionally
• Walking Occasionally
• Sitting Constantly
• Lifting Occasionally
• Carrying Occasionally
• Pushing Rarely
• Pulling Rarely
• Climbing Rarely
• Balancing Occasionally
• Stooping Occasionally
• Kneeling Rarely
• Crouching Rarely
• Crawling Rarely
• Reaching Occasionally
• Gross Manipulation (Handling) Constantly
• Fine Manipulation (Fingering) Frequently
• Feeling Constantly
• Foot Use Rarely
• Vision
• Far Constantly
• Vision
• Near Constantly
• Talking Constantly
• Hearing Constantly

Remote Type
Hybrid

Work Location
15 Francis Street

Scheduled Weekly Hours:

40

Employee Type
Regular

Work Shift
Day (United States of America)

Pay Range
$20.84 - $29.79/Hourly

Grade
4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.