Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Schedule: Monday- Friday 8:30am - 5:00pm, with one day coming in at 8:00am.

Job Summary:

The Recovery Coach (RC) is considered an essential, non-clinical member of the care team. The RC will provide peer recovery support services to participants with substance use disorder (SUD) and will assist those participants in achieving and sustaining recovery as defined by each individual patient. This position will help facilitate participant access to recovery-oriented systems of care, help identify community resources, and provide peer recovery support. The RC will bridge the segregated treatment system into a more holistic care model through providing support across multiple systems and frameworks of care. This position will maintain ongoing participant support regardless of where they are in their recovery journey and will serve as a motivator, ally, role model, and advocate for patients with substance use disorders. The RC should possess thorough understanding of community culture and the core principles of peer support to address the barriers to a person-centered self-defined recovery pathway, one that inspires hope without judgment, expectation, or requirements.
This position is a full-time in person 40-hour work week based at the main campus at Massachusetts General Hospital. The role will be working within a multi-disciplinary Addiction Consult Team (ACT) specialized in caring for participants that are admitted to the inpatient units and are interested in recovery coach support.

Bilingual candidates encouraged to apply

Qualifications:

The responsibilities included in this position are the following:

• Engage with participants identified with SUD referred by the MGH Addiction Consult Team
• Serves as a liaison between the recovery community, the addiction treatment system, the medical treatment system, and the participant’s community to provide connection to recovery-oriented systems of care
• Addresses barriers to self-defined recovery and serves as a role model and advocate
• Assists with access to treatment for SUD and co-occurring conditions, understanding and using systems and procedures to rapidly support identified needs of the participant
• Meet with participants in clinical settings to understand their needs and personal goals, support the exploration of potential positive and negative consequences associated with personal goals and work collaboratively with the participant to remove obstacles that might interfere with goal attainment
• Help participants navigate the healthcare system and social service system; accompany participants to appointments and meetings based on the wishes of the participant
• Educate participants about harm reduction, safe use practices, multiple pathways of recovery and utilize motivational enhancement techniques to explore ambiguity and tip the scales towards healthy decision-making
• Offer peer coaching and support to participants and helping to identify recovery-oriented goals
• Advocate and support the participant’s voice during the care team’s consideration and development of a comprehensive treatment plan
• Clearly and effectively offer to facilitate communication between the participant, primary care provider, and any external providers maintaining appropriate confidentiality procedures and boundaries
• Write brief non-clinical notes in the participant’s medical record in support of effective and collaborative medical care and social services, attend multi-disciplinary team meetings
• Systematically review the progress and challenges of each participant with a peer supervisor, to understand the most effective ways to support and encourage participant success

Education:

• High School Diploma or Equivalent required

Licenses and Credentials:

• Certified Addiction Recovery Coach (CARC) certification preferred
• Successful completion of Recovery Coach Academy before hire, or the successful completion of an approved Recovery Coach Academy within 4 months of hire
• Recovery Coach State Certification - preferred

Experience:

• Demonstrates ability to maintain 2 years of sustained and uninterrupted recovery at time of hire required; 3-5 years of sustained and uninterrupted recovery preferred
• Experience working with people with substance use disorders 1-2 years preferred

Knowledge, Skills and Abilities:

• Strong advocacy skills along with knowledge of community-based services, resources, and local recovery community
• Demonstrated understanding of the multiple pathways approach to recovery from SUD and willingness to embrace a patient-centered, patient-driven approach that recognizes an individual’s preferences and autonomy. Recovery by any means possible
• Demonstrated understanding of the efficacy of medication for addiction treatment as one of the multiple pathways to recovery
• Understanding of harm reduction and safe use techniques
• Excels at problem-solving and time management with the ability to multi-task; organized, efficient and process directed
• Ability to maintain effective working relationships to include effective boundaries with participants, families, and staff
• Excellent interpersonal, written and verbal communication skills
• Effective use of the Internet and Microsoft Office programs such as Word, Outlook, and familiarity with EMR

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

265 Charles Street

Scheduled Weekly Hours:

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$20.84 - $29.79/Hourly

Grade

4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.