Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

At the Mass General Brigham Heart & Vascular Institute, our cardiology, cardiac surgery, and vascular care teams collaborate seamlessly to provide comprehensive, patient-centered heart and vascular care. Our cardiologists focus on diagnosing and managing heart conditions, our cardiac surgeons perform life-saving procedures like bypass surgery and valve repair, and our vascular specialists treat circulatory disorders affecting the arteries and veins, ensuring each patient receives a personalized, multidisciplinary approach for optimal heart and vascular health.

The Clinical Research Coordinator I follows established policies, procedures, and study protocols, provides assistance on clinical research studies, including recruiting, evaluating, and consenting patients for studies; collecting and organizing patient data; scheduling patients for study visits; performing clinical tests such as phlebotomy, if required; and maintains and updates data generated by the study.

The Clinical Research Coordinator works under the direction of principal investigators within the Division of Vascular & Endovascular Surgery clinicians and receives general direction and oversight from the Division of Vascular & Endovascular Surgery research program manager.  The Clinical Research Coordinator will work within the framework of policies, protocols, and guidelines provided by Mass General Brigham Research Management as well as study sponsors.

The role is predominantly based out of Brigham & Women’s Hospital (Boston) with occasional travel to Mass General Brigham Healthcare Centers, Brigham & Women’s Faulkner Hospital, and Massachusetts General Hospital.

Qualifications

Essential Functions:

• Reviews proposals for compliance with sponsor and organizational guidelines; verify that all sponsor requirements are met.
• Recruiting patients for clinical trials and conducting phone interviews.
• Verifies the accuracy of study forms and updates them, per protocol.
• Prepares data for analysis and data entry.
• Documents patient visits and procedures.
• Assists with regulatory binders and Quality Assurance/Quality Control procedures.
• Assists with interviewing study subjects.
• Assists with study regulatory submissions.
• Participates in cross coverage of studies assigned to other research coordinators on the team.
• Performs other duties and/or projects, as requested.

Communication:

• Clear and direct in verbal and written communication.
• Is empathic and respectful.
• Is congruent with interpretation of plan of care to members of study team.
• Accepts responsibility for conflict resolution between patients, caregivers, and staff.

Professional Development:

• Engages in self-performance appraisal on a regular basis, identifying areas of strength as well as areas for professional growth and practice development.
• Identifies learning needs and goals on a regular basis and designs a plan to meet them.
• Establishes self as a resource in areas of the hospital where expertise may be required.
• Collaborates with principal investigators and leadership in identification of current and future study needs and shares responsibility for meeting these needs.

Quality Assurance & Process Improvement:

• Participate in regular study review, data analysis, and quality improvement efforts.
• Participate in policy, procedure, and standards development, implementation, and review.
• Recommend changes in workflow, as needed.

Additional Job Details (if applicable)

EDUCATION:

• Bachelor’s degree required.

EXPERIENCE:

• Some relevant research project work 0-1 year preferred

SKILLS/ABILITIES/COMPETENCIES REQUIRED:

• Careful attention to detail and good organizational skills.
• Ability to follow directions.
• Good interpersonal and communication skills.
• Computer literacy. Proficiency in Microsoft Office Suite and data management software.
• Working knowledge of clinical research protocols.
• Ability to demonstrate respect and professionalism for subjects' rights and individual needs.

WORKING CONDITIONS:

• Ambulatory care, medical office, acute care hospital environments.
• Includes work at hospitals and community-based healthcare centers.
• Occasional travel for off-site training sessions and meetings.

Remote Type

Onsite

Work Location

45 Francis Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$20.16 - $29.01/Hourly

Grade

5

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.