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Site: Mass General Brigham Incorporated
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Filling open position to supports overall team programs
Job Summary:
The Program Manager plans, executes and supports discrete programs within Benefits and Leaves to advance the overall mission. This role works directly with the Director, Benefits and Leave Administration and is an integral member of the team. Working with Benefits and Leave leaders, this position will oversee programs that will create a Benefits and Leave Administration function that is scalable and flexible by aligning, standardizing and improving processes and programs.
- 1.
Benefits and Leave Administration Program Management:
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Maintains an in-depth working knowledge of the services offered within Benefits and Leave Administration.
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Works with team members and leadership on ensuring day to day case activities are occurring within established timeframes.
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Evalates trends to leadership as appropriate.
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Develops and oversees comprehensive benefits and leave calendar of ongoing activities to ensure timeframes are met.
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With support from team, creates and maintains all SOPs and ensures compliance with operating policies and procedures. Will lead discrete compliance efforts on an ad hoc basis.
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Maintains all departmental training resources
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Establishes and maintains strong relationships with Hospital/Organization HR and Centers of Excellence.
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Staffs all departmental projects/programs and maintains timelines, deliverables and communications as specified in program management section.
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- Program Management
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Coordinates and manages activities.
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Develops project plans if necessary and helps define deliverables.
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Maintains program documentation including, but not limited to: Meeting Agendas, RAIL, project/program deliverables etc.
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Facilitates meetings and/or participates in meetings focused on benefit and leave related activities
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Clearly communicates timelines, objectives, milestones and deliverables to stakeholders and oversees execution.
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Provides status updates to leadership on a regular basis.
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Escalates and resolves issues in a timely and effective manner.
Qualifications:
Education
- Bachelor's Degree Related Field of Study required
- Experience can be accepted in lieu of a degree
Experience
- 2-3 years Program Management Experience required
Knowledge, Skills and Abilities
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- Strong leadership and project management skills, with the ability to effectively coordinate and delegate tasks, manage timelines, and drive results.
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- Excellent interpersonal and communication skills, with the ability to engage and collaborate with staff at all levels.
Additional Job Details (if applicable)
Remote Type
Remote
Work Location
399 Revolution Drive
Scheduled Weekly Hours:
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$63,648.00 - $90,750.40/Annual
Grade
6
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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About Mass General Brigham

Mass General Brigham
PublicMass General Brigham Inc. is a not-for-profit, integrated health system based in Greater Boston. It operates two academic medical centers—Massachusetts General Hospital and Brigham and Women's Hospital—along with specialty and community hospitals, home care, urgent care, and a licensed health plan...
10,001+
Employees
Boston
Headquarters
Reviews
3.8
36 reviews
Work Life Balance
3.9
Compensation
3.8
Culture
3.8
Career
4.0
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3.7
74%
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Pros
Good work-life balance and flexible environment
Competitive compensation and benefits
Opportunity for career growth
Cons
Some organizational bureaucracy
Room for improvement in processes
Internal communication could improve
Salary Ranges
56 data points
Director
Director · Product Management Director
1 reports
$175,263
total / year
Base
$152,402
Stock
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Bonus
-
$175,263
$175,263
Interview Experience
41 interviews
Difficulty
3.2
/ 5
Duration
14-28 weeks
Offer Rate
40%
Experience
Positive 69%
Neutral 12%
Negative 19%
Interview Process
1
Phone Screen
2
Technical Interview
3
Hiring Manager
4
Team Fit
Common Questions
Technical skills
Past experience
Team collaboration
Problem solving
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