Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Join the Mass General Brigham Heart & Vascular Institute as a Program Coordinator in Faculty Affairs, where you’ll play a key role supporting world-class clinicians, researchers, and trainees across a highly collaborative, system-wide service line. This role provides essential administrative and project management support for medical staff, research staff, advanced practice providers, and Harvard Medical School appointments, working closely with institutional leaders and cross-functional partners. Ideal candidates bring strong attention to detail, professionalism, and adaptability to help advance a patient-centered, multidisciplinary mission in heart and vascular care.

Job Summary:

At the Mass General Brigham Heart & Vascular Institute, our cardiology, cardiac surgery, and vascular care teams collaborate seamlessly to provide comprehensive, patient-centered heart and vascular care. Our cardiologists focus on diagnosing and managing heart conditions, our cardiac surgeons perform life-saving procedures like bypass surgery and valve repair, and our vascular specialists treat circulatory disorders affecting the arteries and veins, ensuring each patient receives a personalized, multidisciplinary approach for optimal heart and vascular health.
The Program Coordinator for Massachusetts General Brigham (MGB) Heart & Vascular Institute (HVI) Faculty Affairs is responsible for overseeing and supporting the medical staff, research staff, and Harvard Medical School academic appointments of professional staff, trainees, and advanced practice providers within the Heart & Vascular Institute. Working under the general direction of the Administrative Director of Faculty Affairs, the role provides administrative oversight and project management support for Heart & Vascular Institute Faculty Affairs, including but not limited to medical staff, research staff, trainee, and advanced practice provider clinical appointments & privileging, and Harvard Medical School faculty and trainee appointments. The successful incumbent works collaboratively with leadership and staff in the MGB Heart & Vascular Insitute, MGB Academic Medical Centers Department of Medicine, MGB Academic Medical Centers Department of Surgery, MGB Community Division hospitals, MGB Central Credentialing Office, MGB Payor Enrollment Office, MGB Professional Staff Office, and the Harvard Medical School Office of Faculty Affairs.

The Program Coordinator performs tasks to support the operations of a system-wide clinical service-line, including the development and maintenance of administrative systems and processes. Attention to detail, communication, decorum, and flexibility are key attributes for this position’s success.

Qualifications:

The Program Coordinator is critical to ensure the MGB Heart & Vascular Institute delivers high-quality service to our staff, trainees, and leadership in support of our medical staff, research staff, and academic appointments, including:

• Works as a member of the team within and across their assigned divisions.
• Liaison to the MGB Central Credentialing Office for medical staff appointments, the MGB Payor Enrollment Office for billing provider enrollment, and, when applicable, the HMS Office of Faculty Affairs for academic appointments for physician staff, trainees, and advanced practice providers.
• Liaison to the MGB Human Resources for research staff and trainee appointments and the HMS Office of Faculty Affairs for academic appointments for research staff and trainees.
• Complete and submit MGB Human Resource new hire documentation for physicians, research staff, trainees, and advanced practice providers.
• Maintain proficiency with MGB Central Credentialing Office, MGB Professional Staff Office, Department of Medicine, Department of Surgery systems, guidelines, and policies.
• Maintain proficiency with HMS Office of Faculty Affairs systems, including HMS Peoplesoft, HMS MARS, and HMS Faculty Search Portal. When directed, complete and submit HMS Office of Faculty Affairs new hire documentation, appointments & reappointments, leaves of absence, and termination requests.
• Be a resource to leadership and staff for HMS Curriculum Vitae requirements and support, including helping staff and trainees convert Curriculum Vitae into HMS-format.
• Process staff appointment terminations with the MGB Central Credentialing Office and the MGB Professional Staff Office.
• Provide regular communication to leadership and staff regarding all physician, research staff, trainee, and advance practice provider MGB appointments, HMS appointments, payor enrollment, and CRICO enrollment, as applicable.
• Maintain records for medical staff, research staff, trainees, and advanced practice providers, as required by institutional policy and/or regulatory guidelines, in designated departmental files, including appointment letters, curriculum vitae, employment agreements, recommendation letters, promotion letters, faculty leave requests, and termination letters.
• Work under the direction of AMC Department of Medicine, AMC Department of Surgery, and MGB Community Division to ensure compliance with departmental policies, guidelines, and administrative systems and standards.
• Under the direction of HVI leadership, function as the departmental liaison to the MGB Office for Global Professionals and Scholars. Process visa applications for staff and trainees.
• Performs other duties and/or projects, as requested.

Additional Job Details (if applicable)

Qualifications:

• High School Diploma or Equivalent required
• College Degree preferred
• 1-2 years administrative or program support experience required
• Ability to prioritize, delegate, and manage multiple projects and responsibilities simultaneously.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and data management software.
• Detail-oriented with a focus on accuracy in record-keeping and data entry.
• Ability to work collaboratively in a team environment.

Remote Type

Hybrid

Work Location

125 Nashua Street

Scheduled Weekly Hours:

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$22.22 - $31.71/Hourly

Grade

4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.