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Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
SummarySupports the organization's mission, vision and values by exhibiting the following behaviors: Excellence in maintaining a clean safe, orderly and attractive environment, throughout all Hospital departments, patient areas, and all support areas, including hospital controlled areas. Also performs discharge cleaning as needed. Responsible as a member of the healthcare team for daily communication and interaction with our customers (Nursing, Unit Coordinators, Practice Administrators,
patients, public, etc.)
Does this position require Patient Care? No
Essential Functions
Leadership
• In conjunction with the supervisor, schedules and assigns duties for the shift ensuring work is performed according to quality standards.
• Ability to help train new employees.
• Assists supervisor in the scheduling of time-off of ESD employees.
• Maintains quality activities in assigned areas.
• Performs other work requiring equal skill, effort and responsibility as directed.
• May perform work of a higher level in preparation for increased responsibility.
-Physical Demands: Responsibilities of a Lead Housekeeper requires physical demands; ability to stand for long periods of time, bending and stooping and lifting.
-Performs the 8 steps cleaning procedures, daily cleaning, discharge cleaning, bed making, wall spotting, toilet cleaning, high and low dusting, O.R. terminal cleaning.
-Works in a professional and safe manner. Always uses cautions signs and cones.
-Completes work from previous shift if needed, reports all incomplete assignment and maintenance issues.
-Cleans up all organic body waste, i.e. blood and body fluids, feces, sputum etc. as instructed by the supervisor or team leader.
-Hangs cubical curtains, shower curtains and window curtains.
-Up on discharge cleaning, disinfect and/or sanitize I.V. poles, pumps and other patient equipment.
-Ability to learn and to demonstrate new procedures related to the health care industry.
-Performs the following floor and carpet care techniques: carpet bonneting and extracting, spray buffing, burnishing, scrub & recoat, stripping and refinishing.
-Collects solid and contaminated waste.
-Delivers solid waste to the compacting area.
-Inspects equipment daily to maintain it in clean conditions and in good repair.
-Assumes responsibility for the quality standard in his/her area.
-Maintains good public relations with all patients, facility and staff personnel.
-Has the ability to retrain Environmental Services personnel, as directed by the Environmental Services Management.
-Participates in departmental training and activities and meetings.
-Participates in quality assurance processes.
-Inspects areas as assigned by ESD management to ensure that it meets established standards.
-In conjunction with the supervisor, schedules and assigns duties for the shift ensuring work is performed according to quality standards.
-Trains new employees.
-Assists supervisor in the scheduling of time-off environmental employees.
-Maintains quality activities in assigned areas.
-Performs other work requiring equal skill, effort and responsibility as directed. May perform work of a higher level in preparation for increased responsibility.
-Monitors employees’ adherence to the computerized dispatch procedures.
Qualifications
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$18.33 - $27.24/Hourly
Grade
SF1120
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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About Mass General Brigham

Mass General Brigham
PublicMass General Brigham Inc. is a not-for-profit, integrated health system based in Greater Boston. It operates two academic medical centers—Massachusetts General Hospital and Brigham and Women's Hospital—along with specialty and community hospitals, home care, urgent care, and a licensed health plan...
10,001+
Employees
Boston
Headquarters
Reviews
3.8
36 reviews
Work Life Balance
3.9
Compensation
3.8
Culture
3.8
Career
4.0
Management
3.7
74%
Recommend to a Friend
Pros
Good work-life balance and flexible environment
Competitive compensation and benefits
Opportunity for career growth
Cons
Some organizational bureaucracy
Room for improvement in processes
Internal communication could improve
Salary Ranges
56 data points
Junior/L3
Mid/L4
Junior/L3 · Licensing Manager I
1 reports
$140,300
total / year
Base
$122,000
Stock
-
Bonus
-
$140,300
$140,300
Interview Experience
41 interviews
Difficulty
3.2
/ 5
Duration
14-28 weeks
Offer Rate
40%
Experience
Positive 69%
Neutral 12%
Negative 19%
Interview Process
1
Phone Screen
2
Technical Interview
3
Hiring Manager
4
Team Fit
Common Questions
Technical skills
Past experience
Team collaboration
Problem solving
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