Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary:

Under the direction and supervision of the STRATUS Center for Medical Simulation Operations Manager, the incumbent will provide technical support for all simulation operations, including, but not limited to, course preparation, maintenance, and repair of computerized mannequins (software and hardware), task trainers, and related multimedia peripherals. This opportunity is perfect for recent graduates, especially pre-med students, seeking valuable experience as medical professionals. As Simulation Specialists, you will be able to work closely with senior-level clinical and managerial faculty and staff, gaining invaluable hands-on experience in simulation.

Qualifications:

• Bachelor's degree preferred in a relevant field, such as biology, chemistry, pre-med, neuroscience, exercise physiology, etc.

• One year previous experience preferred as a healthcare professional (e.g., EMT, medical technician, scribe, research assistant, simulation operations specialist).

• CHSOS certification preferred

• Ability to lift/carry/maneuver equipment weighing roughly 20 - 35 lbs.

• Principal Duties and Responsibilities

• Utilize and operate different simulation technologies, including anatomic models, task trainers, high-fidelity computer-based simulators, and virtual reality-based simulators.

• Perform opening and closing procedures of the Center and ensuring all rooms are locked at the end of each shift.

• Serve as simulation operator controlling manual and pre-programmed scenarios with course directors or designated faculty, including physicians, APRNs, RNS, and senior hospital clinical leadership, for onsite, in situ and hospital mock code simulation-based programs.

• Set up courses as specified within the curriculum and perform breakdown and equipment checks for the course.

• Advise course directors and allied faculty members in designing the operational component of a simulation-based educational curriculum.

• Develop simulation-based trainers and anatomical models and utilize 3D Printing software.

• Maintain an inventory of supplies and equipment related to all hospital professions. This includes completing monthly inventory checklists, obtaining quotes, and making purchasing recommendations to the Operations Manager based on the simulation center's needs.

• Provide recommendations for improving operational systems, new equipment needs, and improvement in the quality of the curriculum development process.

• Participate in Curriculum in Development Committee, Simulation Review Committee, and Operations Team meetings.

• Participate in the ongoing maintenance program for all simulation-based equipment, medical devices, capital equipment, and the Center as a whole, including cleaning, testing, troubleshooting, repairing replacement parts, and ensuring all equipment is in good working order.

• Liaise with equipment manufacturers and clinicians regarding equipment and software upgrades, updates, and beta testing initiatives.

• Maintains current knowledge of simulation equipment inventory catalogs and operational manuals.

• Assist with the development of and execution of simulation-based research projects.

• Assist with the development of and execution of external business when necessary, including leading simulation programs within our partnering entities in MGB.

• Participate in STRATUS tours to all visitors and externally based programs.

• Participate in technical training as necessary.

• Participate in the BWH Observation Program for US-Guided CVC Placement as part of the BWH Quality and Safety Improvement Program to reduce central line infections.

• Other duties as assigned.

• Skills/Abilities/Competencies Required

• Self-motivated, requiring little to no supervision, to work effectively in a team environment.

• Knowledge of patient simulation technologies and applications, including hardware and software, preferred.

• Knowledge of educational program design and development related to operations, including but not limited to developing schedules, scenario design, and equipment needs.

• Knowledge of audio/video equipment and software for recording, streaming, duplication, mixing, and editing.

• Ability to learn new software and hardware quickly and independently.

• Capacity to assess, troubleshoot, and fix equipment failures promptly.

• Excellent computer skills, including Outlook email, Microsoft Office software (Word, Excel, PowerPoint), Zoom teleconferencing platform, and site-specific software.  Knowledge of Mac O/S is beneficial.

• Exceptional interpersonal skills necessary to engage successfully and courteously with diverse staff, students, visitors, vendors, etc.

• Ability to maintain confidentiality regarding job assignments and sensitive issues.

• Fastidious attention to detail.

• Strong written and verbal communication skills and the ability to negotiate and problem-solve.

• Strong analytical and organizational abilities to make effective decisions quickly while maintaining high-quality customer service standards.

• Capacity to maintain a composed demeanor under stressful conditions.

• Ability to foster a team environment and work independently and as a team member.

• Robust independent judgment skills to multi-task, organize work, and set priorities.

• Periodic ability to work outside of standard business hours.

• Additional Job Details (if applicable)Physical Requirements

• Standing Occasionally (3-33%)

• Walking Occasionally (3-33%)

• Sitting Constantly (67-100%)

• Lifting Occasionally (3-33%) 20lbs - 35lbs

• Carrying Occasionally (3-33%) 20lbs - 35lbs

• Pushing Rarely (Less than 2%)

• Pulling Rarely (Less than 2%)

• Climbing Rarely (Less than 2%)

• Balancing Occasionally (3-33%)

• Stooping Occasionally (3-33%)

• Kneeling Rarely (Less than 2%)

• Crouching Rarely (Less than 2%)

• Crawling Rarely (Less than 2%)

• Reaching Occasionally (3-33%)

• Gross Manipulation (Handling) Constantly (67-100%)

• Fine Manipulation (Fingering) Frequently (34-66%)

• Feeling Constantly (67-100%)

• Foot Use Rarely (Less than 2%)

• Vision

• Far Constantly (67-100%)

• Vision

• Near Constantly (67-100%)

• Talking Constantly (67-100%)

• Hearing Constantly (67-100%)

Remote Type
Onsite

Work Location
399 Revolution Drive

Scheduled Weekly Hours:

0

Employee Type
Temporary

Work Shift
Day (United States of America)

Pay Range
$17.71 - $24.28/Hourly

Grade
2

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.