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Project Coordinator, Workday / Service Now Governance

Mass General Brigham

Project Coordinator, Workday / Service Now Governance

Mass General Brigham

Somerville-MA

·

On-site

·

Full-time

·

1w ago

Compensation

$62,837 - $89,762

Benefits & Perks

Healthcare

401(k)

Career advancement opportunities

Recognition programs

Healthcare

401k

Required Skills

Project management

Administrative support

System development life cycle knowledge

IT concepts

Data communications

File maintenance

Report generation

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

MGB Digital is a hiring a Project Coordinator of Applications, Workday / Service Now Governance

Full Time M-F Eastern Business Hours:

Hybrid
Excellent Benefits begin Day 1

Job Summary:

About Us

Learn from others and be inspired. Work hard to solve for unknowns. Chase solutions. Be a part of something greater.

At Mass General Brigham, we know it takes a range of talented professionals to advance our mission—from doctors, nurses, business professionals and tech experts to dedicated researchers and systems analysts.

We’re helping patients get the best care possible by working on digital health experience, analyzing big data to streamline the delivery of care, and reaching out to medically complex patients to better understand their needs. Together, we’re connecting premier hospitals and health professionals to help serve patients and communities with high-quality, safe, and accessible care.

Mass General Brigham provides a welcoming environment to employees, patients, and families.

The Opportunity:

The Project Coordinator is responsible for providing administrative support to Digital projects by analyzing requirements, collaborating with Digital teams, and contributing to the successful implementation of the project. and managing projects of small scope.

  • Provide assistance to management and Technical Project Managers in request management, project prioritization, resource allocation, and regular portfolio reviews.

  • Research, collect, and evaluate project data necessary to meet project reporting and evaluation requirements.

  • Design and develop the configurations to be deployed on systems using the approved solution assessment to meet customer requirements.

  • Provide technical assistance to management and Technical Project Managers in the creation of project concept and project charter documents.

  • Develop, maintain, update, and oversee project plans and schedules using tools.

  • Performs other duties as assigned

  • Complies with all policies and standards

Qualifications:

  • Bachelor's Degree Related Field of Study required
  • MGB can review and consider experience in lieu of a degree?
  • Related work experience highly preferred, 1 year preferred

Skills for Succes:

  • Developing knowledge of project management principles, concepts, and practices.
  • Knowledge of the system development life cycle used for the development of new systems and enhancements to existing information systems.
  • Knowledge of IT concepts and basic operating principles of data communications, information systems, hardware, and software.
  • Knowledge of personal computers and personal computer software.
  • Knowledge of file maintenance and report generation methods.

Additional Job Details (if applicable)

Working Model Requirements

  • M-F Eastern Business Hours
  • Hybrid required, onsite Wednesdays
  • Must be flexible for business needs, weekly / monthly onsite for planned kick off meetings, stakeholder meetings, team meetings and/or Digital forums as planned
  • Remote workdays require stable, secure, quiet, compliant workstation

Remote Type

Hybrid

Work Location

335 Revolution Drive

Scheduled Weekly Hours:

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$62,836.80 - $89,762.40/Annual

Grade

5

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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About Mass General Brigham

Mass General Brigham

Mass General Brigham Inc. is a not-for-profit, integrated health system based in Greater Boston. It operates two academic medical centers—Massachusetts General Hospital and Brigham and Women's Hospital—along with specialty and community hospitals, home care, urgent care, and a licensed health plan...

10,001+

Employees

Boston

Headquarters

Reviews

3.8

36 reviews

Work Life Balance

3.9

Compensation

3.8

Culture

3.8

Career

4.0

Management

3.7

74%

Recommend to a Friend

Pros

Good work-life balance and flexible environment

Competitive compensation and benefits

Opportunity for career growth

Cons

Some organizational bureaucracy

Room for improvement in processes

Internal communication could improve

Salary Ranges

56 data points

Junior/L3

Mid/L4

Junior/L3 · Licensing Manager I

1 reports

$140,300

total / year

Base

$122,000

Stock

-

Bonus

-

$140,300

$140,300

Interview Experience

41 interviews

Difficulty

3.2

/ 5

Duration

14-28 weeks

Offer Rate

40%

Experience

Positive 69%

Neutral 12%

Negative 19%

Interview Process

1

Phone Screen

2

Technical Interview

3

Hiring Manager

4

Team Fit

Common Questions

Technical skills

Past experience

Team collaboration

Problem solving