Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Position Summary:

The Program Manager, Outreach, Training, and Education Core (OTEC) will serve as the central operational lead responsible for executing OTEC professional development, training, and dissemination activities within the 360° CHAT-TMD initiative. This role integrates program operations, educational coordination, and dissemination management to ensure timely, compliant, and high-impact delivery of OTEC objectives across Massachusetts General Hospital, Harvard School of Dental Medicine, and the University of Michigan.

A core responsibility of this position is the operational integration of OTEC training and educational content into the Harvard Interdisciplinary Pain & Headache Rounds, a standing weekly CME/CE platform that serves as a primary mechanism for dissemination, feedback collection, and refinement of OTEC-developed materials. The Program Manager is responsible for continuity, alignment with NIH deliverables, and effective coordination across institutions and stakeholders.

This role requires the ability to integrate complex, NIH-funded educational programming into existing, accredited clinical education platforms while maintaining continuity, compliance, and institutional knowledge across a multi-year, multi-institutional initiative.

The role includes oversight of educational media content production and lifecycle management necessary to support CME/CE programming, digital archives, and dissemination of OTEC-developed training materials.

The Program Manager reports to the OTEC Principal Investigator and works closely with Core PIs, faculty, trainees, and administrative partners.

Job Summary:

Summary:

Responsible for managing all aspects of a large-scale and complex program and corresponding projects. Leads and implements initiatives that support alignment with organizational goals and strategic planning. Oversees communication and collaboration with stakeholders. Develops the program schedule, budget, and various program and project plan details. Analyzes data, prepares reports, and provides regular updates to program leadership. Identifies and escalates issues and risks and recommends solutions. Leads and provides guidance and support to other team members.

Does this position require Patient Care?
No

Essential Functions
-Designs, implements, and manages all aspects of large, complex, multi-disciplinary programs and projects.
-Prepares, analyzes, and manages all program budgets, including funding from multiple sources.
-Leads program and project teams and coordinates and delegates cross-project initiatives.
-Conducts research, manages and analyzes data in systems, and develops reports and presentations to support programs.
-Identify potential risks, issues, and challenges associated with programs and develop mitigation strategies to minimize impact.

Qualifications:

Education:

Bachelor's Degree Related Field of Study required and Master's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?
Yes

Experience:

Program management experience 8-10+ years required and Team leadership experience 1-2 years required

• Knowledge, Skills and Abilities
• Strong oral and written communication skills.
• Ability to deliver presentations to a wide variety of audiences.
• Ability to effectively plan and facilitate meetings and workgroups.
• Excellent organizational skills and attention to detail, ability to work independently, manage multiple tasks and projects, meet deadlines, and manage to schedule.

Additional Job Details (if applicable)

Remote Type

Hybrid

Work Location

15 Parkman Street

Scheduled Weekly Hours:

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$99,465.60 - $141,804.00/Annual

Grade

8

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.