Site: The General Hospital Corporation

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Massachusetts General Hospital is seeking a detail-oriented Human Milk Technician to join our Human Milk Services team. In this specialized role, you will safely prepare, fortify, label, store, and dispense expressed and donor human milk for enteral feedings in accordance with physician orders and strict hospital guidelines. This position plays a critical role in supporting the nutritional care of medically fragile infants by ensuring precision, safety, and quality in every preparation.

Key Responsibilities:

• Prepare and fortify human milk according to individualized physician orders
• Calculate and measure precise feeding volumes and nutrient concentrations
• Maintain strict aseptic technique and infection control standards
• Ensure accurate labeling, tracking, and storage to prevent errors or contamination
• Collaborate with nurses, physicians, dietitians, and lactation consultants
• Maintain organization and inventory of milk room supplies
• Train team members on preparation and safety protocols

Schedule: Four 10-hour shifts per week; variable schedule including weekends to ensure team coverage.

Benefits Highlights:

-Medical, Dental, and Vision insurance
-Tuition Reimbursement
-Generous Paid Time Off
-50% Off MBTA passes
-Access to childcare resources and emergency backup care
-403(b), Cash Balance Retirement Plan, and Tax-Sheltered Annuity options
-Exclusive “Perks” – discounts on tickets and passes for ski resorts, museums, sporting events, and more

Job Summary:

Summary: Provides essential support in preparing, storing, and dispensing human milk for enteral feedings. Ensures the accurate and safe handling of expressed and donor milk, following hospital policies and regulatory guidelines. Responsible for maintaining the organization of milk room supplies and performing procedures under the supervision of the leader and nurses. Collaborates with multidisciplinary teams to meet the unique nutritional needs of patients.
Does this position require Patient Care? No
Essential Functions:
-Safely handle, prepare, and label expressed breast milk and donor milk for patients, adhering to physician orders and strict hospital guidelines.
-Accurately measure, mix, and fortify human milk with prescribed additives (e.g., high-caloric or protein-enriched supplements) to meet the individualized nutritional requirements of each patient.
-Utilize advanced math and critical thinking skills to calculate and prepare precise feeding volumes and nutrient concentrations.
-Act as the safety officer for human milk by ensuring proper storage, handling, labeling, and tracking to prevent contamination, errors, and waste.
-Follow strict aseptic techniques and infection control protocols while preparing and dispensing human milk.
-Collaborate with physicians, nurses, lactation consultants, and dietitians to ensure customized milk preparations meet patient-specific nutritional goals.
-Train new care team members on the science of human milk, fortification processes, and proper preparation techniques.
-Assist in educating clinical staff and families on breast milk safety, handling, and storage guidelines to support optimal infant nutrition.

Qualifications Education

High School Diploma or Equivalent required; Associate's degree Nutrition preferred

Bachelor's Degree Nutrition preferred:

Can this role accept experience in lieu of a degree? No

Licenses and Credentials Experience

Experience in nutrition, pediatrics, or pharmacy 1-2 years required

Experience working in a hospital environment 1-2 years preferred

Knowledge, Skills and Abilities

Independently organizes workflow. Sets priorities based on unit-specific needs.
Treats, records, personal items, and correspondence following patient privacy policies.
Strong math and computer skills.
-Understands and performs basic weight measurements.

Additional Job Details (if applicable)Remote Type
Onsite

Work Location
100 Cambridge Street

Scheduled Weekly Hours:

40

Employee Type
Regular

Work Shift
Day (United States of America)

Pay Range
$18.58 - $26.58/Hourly

Grade
3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.