Company:

Description:

We are seeking a talented individual to join our Broking team at **Marsh.**This role will be based in Pukekohe.

As Broker Support you will provide support to client facing Brokers in all aspects of administration and technical support through the accurate, efficient and timely production of all policy and related documentation, including sending closing documentation to appropriate parties.

Additionally, this role will be responsible for reception duties by acting as the first point of contact for all correspondence coming into the office, answering phones and greeting clients.

We will count on you to:

• Act as a first point of contact for the local office, answering phones and greeting clients.

• Delivering accurate, efficient, and timely administration & Technical support – such as insurance placement documentation, invoicing, updating computer records and premium funding documentation

• Manage and prioritise own workload to meet individual SLA, KPI and Quality targets.

• Processing of complex transactions and resolution of escalated matters within SLA

• Maintain a basic understanding of the core aspects of relevant Insurance and related legislation

• Develop effective working relationships with our internal broker network

• Build and maintain strong working relationships with internal and external stakeholders

What you need to have:

• 1-2 years administration experience desirable

• Clear and concise oral and written communication skills

• Strong attention to detail and accurate data entry skills

• Excellent organisation skills and ability to prioritise work and meet deadlines

• Proficient in Microsoft Office tools (or equivalent) - Outlook, Word and Excel

• Eagerness to learn

• Team player with a great sense of humour!

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Applications will only be considered from candidates who have the appropriate approval to work in New Zealand. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.

About Marsh:

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.