Company:

Oliver Wyman

Description:

About Oliver Wyman

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.
As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue of $27 billion and more than 95,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective.

For more information, visit oliverwyman.com, or follow us on LinkedIn and X.

About the Role:

As a Team Manager in Oliver Wyman’s Presentation Studio, you lead a team of designers responsible for delivering high-quality, on-brand presentations that help our consultants tell clear and compelling stories. You are the bridge between your team, our Regional Manager, and our clients — ensuring that every deliverable meets our standards for quality, tone, and professionalism.

This is a hybrid role with a requirement to work in the Mexico City office 2 days per week. Please submit your CV in English.

What You’ll Do

Lead the Team:

• Build and guide a team of presentation designers to deliver consistent, high-quality work.

• Set clear expectations, provide feedback, and coach your team to improve both craft and communication.

• Foster a supportive, inclusive culture built on clarity, trust, and accountability.

Quality and Consistency:

• Review and coach designers on visual storytelling, brand alignment, and communication tone.

• Reinforce our global quality standards so every deliverable feels “Excellence by Design.”

• Turn every review into a learning opportunity — explaining not just what to improve, but why.

Support Daily Delivery:

• Act as the first line of problem-solving for the team: clarify briefs, guide prioritization, and remove blockers.

• Keep designers calm and confident under pressure by maintaining clear communication and focus.

• Partner closely with the coordination team to ensure smooth handovers and predictable delivery.

Build Consultant Relationships:

• Maintain open, constructive relationships with consultants — gathering feedback proactively.

• Use feedback to recognize success, identify trends, and guide coaching or process improvement.

• Represent your team professionally in all communications and align expectations clearly.

Develop People and Culture:

• Set quarterly growth goals and support individual development through coaching and feedback.

• Encourage curiosity, learning, and the adoption of new tools, including AI-driven design workflows.

• Recognize achievements and foster a culture where progress, not perfection, defines success.

Collaborate and Escalate:

• Act as the communication bridge between designers, the Regional Manager, and operations.

• Escalate issues early with clarity and transparency, ensuring resolution and shared learning.

• Share insights and feedback upwards to strengthen global consistency and improve processes.

What You Bring

• Leadership Experience: Proven ability to lead and coach creative or production teams.

• Design Literacy: Understanding of design fundamentals and brand application in presentations.

• Operational Discipline: Skilled at prioritizing work, maintaining structure, and driving quality under pressure.

• Strong Communicator: Clear, calm, and professional in all interactions — written and verbal.

• People-First Mindset: Empathetic, approachable, and committed to helping others grow.

• Curiosity for AI & Innovation: Open to learning and applying new tools that enhance efficiency and creativity.

• Language Skills: Strong conversational English — written and spoken — is essential. You will be working in a global environment, and clear communication matters.

Why Join Us

You’ll be part of a global creative organization that blends the rigor of consulting with the creativity of an agency. We call it Excellence by Design — a way of working that makes great design predictable, scalable, and human.

If you’re a thoughtful leader who believes in quality, collaboration, and growth — we’d love to meet you.

Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.