Company:

Marsh Mc Lennan Agency:

Description:

Health Management Consultant

Reports to: Managing Consultant, Health Management

Location: Worcester/Boston, MA

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Health Management Consultant within our Employee Health & Benefits team here at MMA.

Marsh Mc Lennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh Mc Lennan (NYSE: MRSH).

A day in the life:

The Health Management Consultant (HMC) is responsible for the development and delivery of assigned client’s health and well-being programs and solutions to improve client outcomes by leveraging data intelligence to identify trends.

This will include providing creative solutions to help meet the well-being program goals, considering the company culture, organizational goals, desired outcomes for the program, and taking into account a client’s budget. The HMC also partners closely with the Employee Health & Benefits (EH&B) Account Management team to provide cohesive program solutions and recommendations.

• Manage a strategically important book of business
• Access data warehouse systems, carrier data systems; and have proficiency in analyzing claims, utilization and condition specific data for client reports and recommendations
• Develop and execute client data driven population health management strategies by delivering client presentations and reports
• For PATH clients: Become proficient on reviewing and pulling data from the data warehouse, and work closely with Clinical Consultant and Data Analyst to interpret the data and draw insights for strategic recommendations
• Measure the success of client well-being programs by collaborating with vendors and carriers, reviewing and analyzing client data and engagement metrics in comparison to benchmarks and client goals
• Provide ongoing client support including planning and scheduling client well-being events and initiatives
• Collaborate with the Account Management teams on shared clients and provide health management resources as needed
• Conduct client well-being meetings as appropriate and provide agenda and meeting follow-up
• Leverage MMA National Resources and collaborate with MMA National HMC team
• Foster strong vendor relationships and insurance carrier partnerships
• Manage the RFP process and price negotiations for client well-being programs and services
• Oversee implement and ongoing service of third-party vendor programs to ensure a high level of service and reporting
• Work closely with Regional Marketing/Communications team on development and delivery of client specific communications
• Manage budgets, policies, and procedures relevant to the operation of client well-being programs
• Understand current well-being legislative and compliance landscape, leverage MMA Compliance Center of Excellence as a resource, and clearly explain regulations to the client

Our future colleague:

We’d love to meet you if your professional track record includes the following:

• Bachelor’s degree with 3+ years of professional experience in health management or well-being program management
• Certification in population health, wellness or coaching desired but not required
• Health and Life Producer License desired but not required
• Advanced data analytics and presentation skills with the ability to “tell the story” from the data
• Advanced proficiency with Microsoft Office including Excel, PowerPoint, and Outlook
• Proficient in Smartsheet and Canva desired but not required
• Excellent communication skills and the ability to convey complex concepts to clients, account managers, and vendor partners
• Excellent presentation skills
• Knowledge of market trends in the health management arena, carrier program offerings, and well-being legislation
• Strong understanding of compliance for program incentives and requirements
• A team player – someone that works collaboratively with internal colleagues, clients, vendors and prospective clients
• This role requires some travel, less than 20% of the time
• A shared commitment to company values; Integrity, Collaboration, Passion, Innovation and, Accountability

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfilment through meaningful work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out our website or flip through recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh Mc Lennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#MMAEHB

The applicable base salary range for this role is $64,700 to $120,400.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.