Job Description:

• Ready to help shape the future of digital sales at Mars?
• Mars New Zealand is home to market leading brands such as PEDIGREE® MARS®, SNICKERS®, WHISKAS®, ECLIPSE®
• 12-month contract based onsite Ellerslie + Hybrid working

Mars is a family-owned business with more than $35 billion in global sales, we’re passionate about our people and looking to recruit our next e Commerce Customer Development Manager.We’re excited to offer a 12-month opportunity covering parental leave, as we look for our next digital subject matter expert for the NZ business—someone who will shape our e Commerce strategy, unlock new growth opportunities, and help Mars continue to win in the fast-moving digital space.

You’ll partner closely with customers and internal teams to build long-term joint business plans, drive innovation, and deliver strong commercial results.

e Commerce is one of the fastest-growing and most exciting parts of our business. We’re looking for a passionate and commercially savvy e Commerce Customer Development Manager to lead our digital channel strategy and drive growth across Pureplay, Omnichannel and Specialty customers in New Zealand.

What you’ll be doing:

Lead digital growth

• Shape and deliver the multi-year e Commerce & Pet Specialty strategy
• Identify priority customers and unlock new digital partnerships

Drive customer performance

• Build joint business plans and deliver growth across sales, share and online penetration
• Optimise promotions and trade investment

Be the digital expert

• Spot trends, share insights and lead test-and-learn initiatives
• Partner across Marketing, Supply, Category, Finance and Global teams

Shape the future of e Commerce

• Explore new channels, enhance online experiences and support forecasting & supply planning

What you’ll bring

We’re looking for someone who thrives in a fast-moving, evolving environment and loves building momentum behind new ideas.

You will have:

• Experience in FMCG, digital commerce or customer development
• Developed commercial and analytical skills
• Proven ability to build joint business plans and category strategies
• Confidence influencing stakeholders and leading without authority
• A passion for data, insights and digital growth
• Strong communication, presentation and negotiation skills

Why Mars?

At Mars, we believe the world we want tomorrow starts with how we do business today. You’ll join a collaborative, purpose-driven team where your ideas matter and your impact is real.

If you’re excited by digital growth, customer partnerships and shaping the future of e Commerce — we’d love to hear from you.

Internal applicants: This role has been graded as a T1 opportunity and will be offered as an Assignment. Please ensure that you discuss your application with your line manager prior to applying including obtaining their endorsement.

Applications close: Tuesday 3rd of March, 2026