Job Description:

RESPONSIBILITIES

Participating in scoping project requirements and deliverables with client

• Guiding customers through project to best suit their needs

• Pinpointing project elements that are out of scope of established requirements

• Architecting interfaces, platform automation and data delivered by a team of consultants

• Lead and Coordinate with team of consultants to deliver a cohesive solution

• Creating documentation and reporting based on specific customer needs

• Managing quality of service throughout project and upon completion

• Communicating issues and risks to appropriate team members

• Multitasking on more than one project when necessary

• Service Now configuration like Configuring Application UI, Customizing workflow configuration etc..

KNOWLEDGE AND EXPERIENCE - REQUIRED

• Experience 6+ years’ experience of Service Now solution implementation

• Must have at least 3-4 Project on ITSM Service Implementations experience.

• Must have hands on experience on implementing Service Now Integration using the OOB Service Integration capability.

• Working knowledge of project methodologies including Agile

• Knowledge of LDAP, VPN, and SSL components

• Ability to clearly communicate to both technical and non-technical stakeholders

• Working knowledge of common Service Now applications and ecosystem

• Working knowledge of Web Services and other integrations

• Excellent testing and debugging skills Strong history of problem solving

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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